Professional Mover
Moving Company
Aloha Movers
91-291 Kalaeloa Blvd., #D1
Kopolei, HI 96706
US
www.hawaiimovers.com
Aloha Movers moved our household from Hawaii to San Diego. When the shipment arrived much of our property was missing or as I like to call it stolen. As well the packing was horrible and we had too much too list broken. please feel free to email us and I will glady provide photos. One of the problems we had with them was a motorcycle that they shipped. When it left it was sealed into a security crate we signed with the promise that the crate would not be opened until it arrived at our new home. The bike arrived dissesmbled and in a smaller crate with parts missing and broken. Our grandmothers china and over $5000 of other household goods are missing or broken. This company informed us today that they spoke to the people that packed our home and they remember packing the china and that it was shipped, however it did not arrive here, along with many many other things. I would not ship with them again and will be filing to have them held accountable which will not give me back the china but might help others to not use them. They are thieves and liars as far as I am concerned.
Showing posts with label movers complaint. Show all posts
Showing posts with label movers complaint. Show all posts
Wednesday, September 3, 2008
Complaint: Ujjawal National Packers and Movers
Poor Service rather no service
* Ujjawal National Packers and Movers
* Transport
* Delay in delivery
* Gujarat - Baroda
Submitted by panwarvk on Thu, 26/06/2008 - 10:02am.
Additional Information:
I advice to all: never Book your luggage through company ”Ujjawal National Packers and Movers”. Its better you throw or give it to somebody instead of Booking by this company.
Its been a very bitter experience to deal with this company ”Ujjawal National Packers and Movers”.
Our household packed consignment was taken on the 3rd of MAY,2008 by above said company which transport from PANIPAT To Vadodara. Vide Docket no. 113 dated 3/05/2008 (5 Packings 2Box 3’x2.5’x2 + 1folding Cot+ 1 24” Bag + 1 Pack of 2 18 lit Plastic Buckets) . However the consignment has partly delivered on 13 June’2008 in
after a long waiting 40 days
In fully damaged condition 2 Box 3’x2.5’x2 + 1 Bag 24”
In which the following Items all utensils are found out side instead of in well packed Bag.
Many Items missing like
1. Exahaust fan
2. 4 Katories
3. 1 sandasi still make
4. 1 Parat
5. 2 Big Dettol liquid soap bottols
6. 5 big size Pears soap cake
7. 3 Maisaur sandal soap Big size
Full Damaged Items
1. Books (Around 2000/- Rs. Value) Full damaged
2. 1 Bad (700/- Rs. Value)
3. 1 Rajai (850/- Rs. Value)
All Items are well packed but no care were done found wet in rain
2 Items still with them pending for delivery 1 Cot + 1 pack of 2 18 lits plastic Buckets for which party is nor denying nor delivering the same daily asking today they will deliver but still pending.
011-32458123
9811760123
9348480121 R.O.
040 32434121 R.O.
079 32999123 H.O.
9327098123 H.O.
9376613129
Message to the World requesting for their support:
Asking daily on phone and amke ur phone bill high and feel tense thats all.
* Ujjawal National Packers and Movers
* Transport
* Delay in delivery
* Gujarat - Baroda
Submitted by panwarvk on Thu, 26/06/2008 - 10:02am.
Additional Information:
I advice to all: never Book your luggage through company ”Ujjawal National Packers and Movers”. Its better you throw or give it to somebody instead of Booking by this company.
Its been a very bitter experience to deal with this company ”Ujjawal National Packers and Movers”.
Our household packed consignment was taken on the 3rd of MAY,2008 by above said company which transport from PANIPAT To Vadodara. Vide Docket no. 113 dated 3/05/2008 (5 Packings 2Box 3’x2.5’x2 + 1folding Cot+ 1 24” Bag + 1 Pack of 2 18 lit Plastic Buckets) . However the consignment has partly delivered on 13 June’2008 in
after a long waiting 40 days
In fully damaged condition 2 Box 3’x2.5’x2 + 1 Bag 24”
In which the following Items all utensils are found out side instead of in well packed Bag.
Many Items missing like
1. Exahaust fan
2. 4 Katories
3. 1 sandasi still make
4. 1 Parat
5. 2 Big Dettol liquid soap bottols
6. 5 big size Pears soap cake
7. 3 Maisaur sandal soap Big size
Full Damaged Items
1. Books (Around 2000/- Rs. Value) Full damaged
2. 1 Bad (700/- Rs. Value)
3. 1 Rajai (850/- Rs. Value)
All Items are well packed but no care were done found wet in rain
2 Items still with them pending for delivery 1 Cot + 1 pack of 2 18 lits plastic Buckets for which party is nor denying nor delivering the same daily asking today they will deliver but still pending.
011-32458123
9811760123
9348480121 R.O.
040 32434121 R.O.
079 32999123 H.O.
9327098123 H.O.
9376613129
Message to the World requesting for their support:
Asking daily on phone and amke ur phone bill high and feel tense thats all.
Blacklist: Xpress Movers
Terrible movers
Moving Company
Xpress Movers
Somerville
Somerville, MA
US
http://www.xpressmovers.com/
Xpress movers showed up late, brought a smaller truck than we asked and agreed upon thus resulting in an extra trip, but the worse part was careless handling of our antique furniture, when we had talked they told us that they bring stuff to wrap delicate stuff in but none was brought (in talking to friends most moving companies wrapped even their non valuable furniture items). We repeatedly mentioned that our couch was valuable and antique and to be careful with it, they had nothing to protect it with and by the time they took it down the set of stairs in haste and careless manner they had smashed it against the wall and broken a leg off, they did not tell us about it, we just happened to be looking outside the window and saw them talking to each other about it and it was not until we got to our place that we realized what it was about. When the couch was brought in they put it in and were not planning to tell us or give us the broken piece. We noticed the broken leg and showed them, they brought the broken piece from the truck and told us that we should file a claim form that we need to get from the company. Later we noticed they had also chipped off another antique furniture item's legs. One of the guys named Steve was seen throwing our poof chair carelessly and knocking a table and stuff on it down, he seemed to be also the person who broke the couch, he was rude, hasty and careless. Afterwards we called, emailed for the claim forum and they never returned our phone calls. We don't know if they are truly insured or just lying about it. We got the estimates for our furniture fixing and they are all over 1000 dollars. Also, they told us that they will charge us 25 dollars each way travel and then changed it to one hour worth of travelling time at the rate of moving.
Moving Company
Xpress Movers
Somerville
Somerville, MA
US
http://www.xpressmovers.com/
Xpress movers showed up late, brought a smaller truck than we asked and agreed upon thus resulting in an extra trip, but the worse part was careless handling of our antique furniture, when we had talked they told us that they bring stuff to wrap delicate stuff in but none was brought (in talking to friends most moving companies wrapped even their non valuable furniture items). We repeatedly mentioned that our couch was valuable and antique and to be careful with it, they had nothing to protect it with and by the time they took it down the set of stairs in haste and careless manner they had smashed it against the wall and broken a leg off, they did not tell us about it, we just happened to be looking outside the window and saw them talking to each other about it and it was not until we got to our place that we realized what it was about. When the couch was brought in they put it in and were not planning to tell us or give us the broken piece. We noticed the broken leg and showed them, they brought the broken piece from the truck and told us that we should file a claim form that we need to get from the company. Later we noticed they had also chipped off another antique furniture item's legs. One of the guys named Steve was seen throwing our poof chair carelessly and knocking a table and stuff on it down, he seemed to be also the person who broke the couch, he was rude, hasty and careless. Afterwards we called, emailed for the claim forum and they never returned our phone calls. We don't know if they are truly insured or just lying about it. We got the estimates for our furniture fixing and they are all over 1000 dollars. Also, they told us that they will charge us 25 dollars each way travel and then changed it to one hour worth of travelling time at the rate of moving.
Complaint: A BEST CHOICE MOVERS
Scam
A BEST CHOICE MOVERS
200 SOUTH NEWMAN ST
HACKENSACK, NJ 07601
US
ABESTCHOICEMOVERS.COM
On January 31, 2008 I was moved by this company. Two weeks prior I spoke and finalized the contract with the sales man named Brandon. I found this company on movers.com, and many companies called me with quotes, I chose this company because Brandon gave me the best price. 3 men, 1 truck, 3 hours minimum @ $74 an hour and I was supposed to pay for the bubble wrap they would use on my glass dining room table that would have been the only added expense and they would unassemble and reassemble at the new place. Until the mover arrived at my apt. on Jan 31, and hit me with all kinds of hidden fees. Just to move my TV they wanted $125 I called Brandon my contact and after a very heated argument, he told me they would only charge me for the bubble wrap that they would use on the tv. To make a long story short, I had to call Brandon back three times beforee they actually started the move, 45 minutes later.
The movers took 5 hours and I had no problems with that, until 1/2 hour before they were finished, and my husband who does not speak much english was given the bill.. what should have been a $400 max.. bill turned out to bee $607.00 he had no choice but to pay them or they would not continue to reassemble the furniture. They then told my husband that they were going downstairs to the truck to get a screwdriver and when he realized the truck was speeding away, leaving us with the reassembling of many articles. They also charged, for 25 rolls of tape that they claim they used, I was there at the old apt. and saw the material they used, they brought up a package of 8 rolls and left 2 1/2 rolls behind on the floor of my apt. They also damaged my bed wood rail, broke a piece of wood off of it.
I just want this company to reimburse me for all the added hidden costs and . It was a nightmare. They don't tell you or come to an agreement over the phone and then the day of the move that's when they get you, knowing that you have no other choice but to go along with whatever fees they hit you with because it's too late to hire another mover. That is the way this company operate. MOVING IS STRESSFUL ENOUGH WITHOUT HAVING THE STRESS OF BEING TAKEN ADVANTAGE OF.
A BEST CHOICE MOVERS
200 SOUTH NEWMAN ST
HACKENSACK, NJ 07601
US
ABESTCHOICEMOVERS.COM
On January 31, 2008 I was moved by this company. Two weeks prior I spoke and finalized the contract with the sales man named Brandon. I found this company on movers.com, and many companies called me with quotes, I chose this company because Brandon gave me the best price. 3 men, 1 truck, 3 hours minimum @ $74 an hour and I was supposed to pay for the bubble wrap they would use on my glass dining room table that would have been the only added expense and they would unassemble and reassemble at the new place. Until the mover arrived at my apt. on Jan 31, and hit me with all kinds of hidden fees. Just to move my TV they wanted $125 I called Brandon my contact and after a very heated argument, he told me they would only charge me for the bubble wrap that they would use on the tv. To make a long story short, I had to call Brandon back three times beforee they actually started the move, 45 minutes later.
The movers took 5 hours and I had no problems with that, until 1/2 hour before they were finished, and my husband who does not speak much english was given the bill.. what should have been a $400 max.. bill turned out to bee $607.00 he had no choice but to pay them or they would not continue to reassemble the furniture. They then told my husband that they were going downstairs to the truck to get a screwdriver and when he realized the truck was speeding away, leaving us with the reassembling of many articles. They also charged, for 25 rolls of tape that they claim they used, I was there at the old apt. and saw the material they used, they brought up a package of 8 rolls and left 2 1/2 rolls behind on the floor of my apt. They also damaged my bed wood rail, broke a piece of wood off of it.
I just want this company to reimburse me for all the added hidden costs and . It was a nightmare. They don't tell you or come to an agreement over the phone and then the day of the move that's when they get you, knowing that you have no other choice but to go along with whatever fees they hit you with because it's too late to hire another mover. That is the way this company operate. MOVING IS STRESSFUL ENOUGH WITHOUT HAVING THE STRESS OF BEING TAKEN ADVANTAGE OF.
Complaint: Moving Companies EZ movers E-Z movers
Moving Companies EZ movers E-Z movers
EZ Movers
Skokie, Il 60077
US
E-z Movers lo-balled me on the estimate, and then when they came to make the move they said it would be up to $1000 more for packing materials. They said they need wrap everything with shrink wrap to protect it, pictures, chairs, tables, mirrors, etc. I told them to wrap them in blankets, but they refused. I called the company and cancelled at that time. They would not return any portion of my $675 deposit. The movers helpers told me they do the same thing to everyone. Most people end up paying because they have to be out on that day. I was able to find another mover who did the job for less money, no extra charges, and did an excellent job. E-Z movers are not movers, but con artists.
EZ Movers
Skokie, Il 60077
US
E-z Movers lo-balled me on the estimate, and then when they came to make the move they said it would be up to $1000 more for packing materials. They said they need wrap everything with shrink wrap to protect it, pictures, chairs, tables, mirrors, etc. I told them to wrap them in blankets, but they refused. I called the company and cancelled at that time. They would not return any portion of my $675 deposit. The movers helpers told me they do the same thing to everyone. Most people end up paying because they have to be out on that day. I was able to find another mover who did the job for less money, no extra charges, and did an excellent job. E-Z movers are not movers, but con artists.
Complaint: Starving Students San Jose bad movers
Starving Students San Jose bad movers
Starving Students
520 Reed Street
Santa Clara, CA 95050
US
http://www.ssmovers.com/
I made the mistake of using them to move one bedroom worth of stuff last summer. They were supposed to show up on Sat from 9-11am. Each time I called they said they would be there at 11, then 1 then 3 then 5. Finally I called at 4:30 and said when would they be there and they said sometime between 5-6, and b/c of the inconvenience they would take $100 off and send a 3rd mover to help. Nevermind that I had to get someone to watch my 1 year old son at the time. Well at 5:30 I get a call saying the movers went home and won't be moving me. I was so upset. They said they would come first thing Sunday morning. They come on Sunday (only 2 movers not 3) and were SO slow moving everything. Hubby and I were the ones sweating moving most of the stuff in the truck. They literally took one box and walked it to the truck (instead of stacking it on their dolly). It took them over 3 1/2 hours to move one bedroom of stuff. When they unloaded my one dresser, I caught them upstairs just sitting on the stairs. They were in the house for 20 minutes when I went to check on them (hubby and I were busy unloading all the boxes from the truck). Also, when it came to pay they were charging me for all these ridiculous charges that they never told me about when I booked them. I asked to speak to their supervisor on the phone. The driver said to just not pay and I can talk to the supervisor later. Well they don't call me till NINE months later (today) to say I have an outstanding bill of $289. They said if I don't pay they will send it to collections. I told them what happened, and they said I still need to pay it since they did do the move. Also, she made a snarky comment 'how do you think people would feel if they see you don't pay for services provided'. ugh!!! these people are scams!!! please be warned not to ever use them!!! I have NEVER had a bad move like this and i've moved plenty of times within the minimum 2 hours required.
Starving Students
520 Reed Street
Santa Clara, CA 95050
US
http://www.ssmovers.com/
I made the mistake of using them to move one bedroom worth of stuff last summer. They were supposed to show up on Sat from 9-11am. Each time I called they said they would be there at 11, then 1 then 3 then 5. Finally I called at 4:30 and said when would they be there and they said sometime between 5-6, and b/c of the inconvenience they would take $100 off and send a 3rd mover to help. Nevermind that I had to get someone to watch my 1 year old son at the time. Well at 5:30 I get a call saying the movers went home and won't be moving me. I was so upset. They said they would come first thing Sunday morning. They come on Sunday (only 2 movers not 3) and were SO slow moving everything. Hubby and I were the ones sweating moving most of the stuff in the truck. They literally took one box and walked it to the truck (instead of stacking it on their dolly). It took them over 3 1/2 hours to move one bedroom of stuff. When they unloaded my one dresser, I caught them upstairs just sitting on the stairs. They were in the house for 20 minutes when I went to check on them (hubby and I were busy unloading all the boxes from the truck). Also, when it came to pay they were charging me for all these ridiculous charges that they never told me about when I booked them. I asked to speak to their supervisor on the phone. The driver said to just not pay and I can talk to the supervisor later. Well they don't call me till NINE months later (today) to say I have an outstanding bill of $289. They said if I don't pay they will send it to collections. I told them what happened, and they said I still need to pay it since they did do the move. Also, she made a snarky comment 'how do you think people would feel if they see you don't pay for services provided'. ugh!!! these people are scams!!! please be warned not to ever use them!!! I have NEVER had a bad move like this and i've moved plenty of times within the minimum 2 hours required.
Complaint: American Van Lines
American Van Lines
Moving
American Van Lines
, FL
US
Americanvanlines.com
My complaint is three fold: 1: We were given a binding estimate and the price was binded on the estimate. Well our moving truck showed that the estimate was over so they are trying to charge us more. I told them about these and they told me there was nothing they could do. 2: The driver told us they would be there on 4-24 between 8-12 AM, they did not show until 8:30 PM. We then had to get a hotel to stay in because of the time they got to our residence. I asked about that, they said they got there between the 24 & 25 so they can't do anything. I told her I did not want them at my house they late (they where there til 11 pm) she said oh well. 3: We called customer service to try to resolve our issues, I know I was upset at the time, but they lady refused to give me her name and left me on hold for 15 mintues. I had to use another phone to call the company to find out her name and why I was still on hold. I spoke with 2 customer service reps and a supervisor and none will give us any explaination to why we are being over charged and why they movers came 12 hours late. I want justice in my contact they states the estimate is binding and justice in the fact the movers where 12 hours late.
Moving
American Van Lines
, FL
US
Americanvanlines.com
My complaint is three fold: 1: We were given a binding estimate and the price was binded on the estimate. Well our moving truck showed that the estimate was over so they are trying to charge us more. I told them about these and they told me there was nothing they could do. 2: The driver told us they would be there on 4-24 between 8-12 AM, they did not show until 8:30 PM. We then had to get a hotel to stay in because of the time they got to our residence. I asked about that, they said they got there between the 24 & 25 so they can't do anything. I told her I did not want them at my house they late (they where there til 11 pm) she said oh well. 3: We called customer service to try to resolve our issues, I know I was upset at the time, but they lady refused to give me her name and left me on hold for 15 mintues. I had to use another phone to call the company to find out her name and why I was still on hold. I spoke with 2 customer service reps and a supervisor and none will give us any explaination to why we are being over charged and why they movers came 12 hours late. I want justice in my contact they states the estimate is binding and justice in the fact the movers where 12 hours late.
United Van Lines/Wade Odell Movers
United Van Lines/Wade Odell Movers
Moving Services
Wade Odell Wade Padded Van Service, Inc.
80 Greenwood Avenue
Midland Park, NJ 07432
US
http://www.unitedvanlines.com/mover/
In March 2008 I hired Wade Odell, a United Van Lines agent in Midland Park, NJ, to move me from Lyndhurst NJ to Denver CO. I interviewed 4 movers and specifically choose Wade Odell due to their affiliation with United Van Lines. The movers arrived a day and a half days late. They did not call, I had to call them several times. The truck that arrived was a Mayflower truck, not a United truck (I specifically hired United not Mayflower). I was not informed Mayflower would be transporting my belongings and would not have agreed to it. As my belongings were unloaded, I noticed the boxes were extremely dirty, damaged, crushed, upside down or ripped open, some of my furniture was not wrapped and was dirty, and my television was completely broken. There were a total of 18 broken and 7 missing items (some of which are not replaceable, they were wedding gifts or bought on vacation). I immediately contacted Wade Odell and left several messages. They did not return my calls for 3 weeks and when they did they were extremely rude. I finally received a one page claim form for 10 items, sent it in and have not been contacted by Wade Odell. Wade Odell did a bait and switch by sub contracting my move to another carrier without my consent, they transferred my belongings on multiple trucks and have provided no customer service. Do not use United Van Lines or Wade Odell for your next move.
Moving Services
Wade Odell Wade Padded Van Service, Inc.
80 Greenwood Avenue
Midland Park, NJ 07432
US
http://www.unitedvanlines.com/mover/
In March 2008 I hired Wade Odell, a United Van Lines agent in Midland Park, NJ, to move me from Lyndhurst NJ to Denver CO. I interviewed 4 movers and specifically choose Wade Odell due to their affiliation with United Van Lines. The movers arrived a day and a half days late. They did not call, I had to call them several times. The truck that arrived was a Mayflower truck, not a United truck (I specifically hired United not Mayflower). I was not informed Mayflower would be transporting my belongings and would not have agreed to it. As my belongings were unloaded, I noticed the boxes were extremely dirty, damaged, crushed, upside down or ripped open, some of my furniture was not wrapped and was dirty, and my television was completely broken. There were a total of 18 broken and 7 missing items (some of which are not replaceable, they were wedding gifts or bought on vacation). I immediately contacted Wade Odell and left several messages. They did not return my calls for 3 weeks and when they did they were extremely rude. I finally received a one page claim form for 10 items, sent it in and have not been contacted by Wade Odell. Wade Odell did a bait and switch by sub contracting my move to another carrier without my consent, they transferred my belongings on multiple trucks and have provided no customer service. Do not use United Van Lines or Wade Odell for your next move.
Blacklisting ’’United Movers and Packers’’
Relocating from Bangalore to Pune
By: jayantkataria
Pros:
He gave me a rate that was 1.5k less than Aggarwal Movers and Packers
Cons:
People that come for packing are substandard and dont know ABCD of packing
Blacklisting ’’United Movers and Packers’’
I used United movers and Packers for moving my house & suffered theft of valuables of about 2500/- that is known. Items not visible
and forgotten cannot be accounted for :)
Majority of the theft happened at the time of packing but was realized very late to be able to bo any corrective measure.
7-8 people turned up for packing a 2 BHK house which was totally unwarranted but was because it works out to their advantage
as simultaneous packing by 7 people cannot be supervised by 1 or 2 members of the household and they take advantage of the induced situation.
Realization of brand new unpacked pocket watch theft when reported to Mr. Imtiyaz (Owner of the United Movers and Packers who never showed up at the time of packing) went unheeded with hollow denials and no action was taken.
Later it dawned that the workers get paid only Rs. 100 for a day no matter how many houses they pack in a single day obviously with a free hand to flick things while packing to supplement their day’s wage.
Request you to pass on the name of the blacklisted company to spread awareness and force them to mend their ways of doing business.
Comments on this review (3)
[member]
peemanoj said:
Feb 15, 2007 01:38 PM
I too had similar experience, but from SKY Packers and movers.
They are also real FRAUDS in this business and cheat us like anything.
Manoj, Trivandrum.
[member]
TKMCE said:
Feb 16, 2007 01:48 PM
There are too many unreliable players in the market and hence go for a reputed one. I was first time lucky that the first one I used Agarwal Packers proved to be very good that I used them again twice more and it got only better each time.
However they are expensive so one is tempted to look elsewhere. We did check out other options when we shifted the second time - from Hyderabad to Trivandrum-since the initial quote from Agarwal was a little high. But I was far from happy at the professionalism of the other company reps who came to give a quote and in the end Agarwal reduced their prices a little (they do negotiate ) and it turned out to be a good decison. The good reached Trivandrum in less than 3 days from Hyderabad.
[member]
rishabsood said:
Dec 05, 2007 10:32 PM
I used P N Writer and they were amazing. Their guys come and hand over 5 rupee coins and gold chains with the same amount of concern. Very very good people and very professional.
By: jayantkataria
Pros:
He gave me a rate that was 1.5k less than Aggarwal Movers and Packers
Cons:
People that come for packing are substandard and dont know ABCD of packing
Blacklisting ’’United Movers and Packers’’
I used United movers and Packers for moving my house & suffered theft of valuables of about 2500/- that is known. Items not visible
and forgotten cannot be accounted for :)
Majority of the theft happened at the time of packing but was realized very late to be able to bo any corrective measure.
7-8 people turned up for packing a 2 BHK house which was totally unwarranted but was because it works out to their advantage
as simultaneous packing by 7 people cannot be supervised by 1 or 2 members of the household and they take advantage of the induced situation.
Realization of brand new unpacked pocket watch theft when reported to Mr. Imtiyaz (Owner of the United Movers and Packers who never showed up at the time of packing) went unheeded with hollow denials and no action was taken.
Later it dawned that the workers get paid only Rs. 100 for a day no matter how many houses they pack in a single day obviously with a free hand to flick things while packing to supplement their day’s wage.
Request you to pass on the name of the blacklisted company to spread awareness and force them to mend their ways of doing business.
Comments on this review (3)
[member]
peemanoj said:
Feb 15, 2007 01:38 PM
I too had similar experience, but from SKY Packers and movers.
They are also real FRAUDS in this business and cheat us like anything.
Manoj, Trivandrum.
[member]
TKMCE said:
Feb 16, 2007 01:48 PM
There are too many unreliable players in the market and hence go for a reputed one. I was first time lucky that the first one I used Agarwal Packers proved to be very good that I used them again twice more and it got only better each time.
However they are expensive so one is tempted to look elsewhere. We did check out other options when we shifted the second time - from Hyderabad to Trivandrum-since the initial quote from Agarwal was a little high. But I was far from happy at the professionalism of the other company reps who came to give a quote and in the end Agarwal reduced their prices a little (they do negotiate ) and it turned out to be a good decison. The good reached Trivandrum in less than 3 days from Hyderabad.
[member]
rishabsood said:
Dec 05, 2007 10:32 PM
I used P N Writer and they were amazing. Their guys come and hand over 5 rupee coins and gold chains with the same amount of concern. Very very good people and very professional.
Complaint: United National Packers & Movers
United National Packers & Movers
Posted: 2008-08-01 by Pradeep [send email]
POOR SERVICES & CHEATING
Complaint Rating: 0 % with 0 votes
Company information:
UNITED NATIONAL PACKERS & MOVERS
India
UNITEDPACKERSANDMOVERS.COM
I have selected this packer & movers to shift my house hold & car from Delhi to Bangalore. On of the so called Marketing Executive Mr Rajneesh Chaudhari approached me & gave a quotation for 17 ft container truck.
My goods were packed & loaded in a 17ft container truck from my home later he took the truck to his warehouse at Delhi & transferred it to a 32 ft truck along with other goods. As promised by Mr RAJNEESH CHAUDHARI (09818335330) CHEATER AH ! it will take 5 days for the house hold items & 7 days for the car to reach Bangalore. My goods reached bangalore on the 10th day & delivered on the 12th day will almost everything in two pieces & there are no explanation about it. Even thE packets WERE MISSING & GOODS WORTH THAN RS 50000/ WERE MISSING & THEY ARE NOT AWARE OF IT.The bangalore person says its left in Delhi & the Delhi person says its left at bangalore wearhouse, and there seems to be no trace about it.
Now the idiot Mr Rajneesh Chaudhari is absconding since them & not picking my phone calls. Looking my house hold goods condition I was getting worried about my CAR & even after 15 days I am yet to receive the car.
THIS COMPANY M/S UNITED NATIONAL PACKERS & MOVERS ARE RUN BY CHEATERS & ALL THEIR EMPLOYEES MR. RAJNEESH, AMAN, YADAV ARE BIG TIME LIERS & THIEFS. THEY MADE ME RUN FROM PILLAR TO PILLAR, CHARGED THE RATE FOR A SINGLE TRUCK LOAD, MY GOODS WERE LOADED & UNLOADED 4 TIMES BETWEEN DELHI & BANGALORE & NOW THEY ARE NOT WILLING TO PAY THE DAMAGE CHARGES.
ALL THEIR CONTACT NUMBER, ADDRESS ARE FAKE IN THEIR WEB SITE (WWW.UNITEDPACKERSAND MOVERS.COM) & ITS A REQUEST TO ALL NOT TO DEAL WITH THIS COMPANY AS WELL AS WITH ANY OF THE EMPLOYEES AS THEY ARE BIG TIME CHEATERS. THEY MAY CHARGE YOU LESS BUT TRUST ME THAT'S ASKING FOR WORRY ! ITS A NEXUS RUN BY THIRD GRADED GUYS WHO CALL THEMSELVES AS THE BEST BUT THEY ARE BIG TIME CROOKS. THEY DO NOT HAVE ANY THING OF THEIR OWN BUT THEY BOAST THAT THAY HAVR FLEET OF TRUCKS, BIG WAREHOUSE BUT FACT REMAINS THAT THEY DO NOT HAVE ANY THING !
SUCH A BAD EXPERIENCE I HAD WITH UNITED NATIONAL PACKERS & MOVERS, ITS HAS EFFECTED MY PROFESSIONAL AS WELL AS PERSONAL LIFE BADLY. THESE GUYS SHOULD BY PUNISHED & ENSURE THAT NO ONE SHOULD HAVE SUCH EXPERIENCE.
I REQUEST ALL THE READERS NOT TO AVAIL THE SERVICES OF UNITED NATIONAL PACKER & MOVERS. SUCH COMPANIES SHOULD BE BLACKLISTED & THERE IS A NEED TO HAVE A FORUM TO ADDRESS SUCH ISSUES
Posted: 2008-08-01 by Pradeep [send email]
POOR SERVICES & CHEATING
Complaint Rating: 0 % with 0 votes
Company information:
UNITED NATIONAL PACKERS & MOVERS
India
UNITEDPACKERSANDMOVERS.COM
I have selected this packer & movers to shift my house hold & car from Delhi to Bangalore. On of the so called Marketing Executive Mr Rajneesh Chaudhari approached me & gave a quotation for 17 ft container truck.
My goods were packed & loaded in a 17ft container truck from my home later he took the truck to his warehouse at Delhi & transferred it to a 32 ft truck along with other goods. As promised by Mr RAJNEESH CHAUDHARI (09818335330) CHEATER AH ! it will take 5 days for the house hold items & 7 days for the car to reach Bangalore. My goods reached bangalore on the 10th day & delivered on the 12th day will almost everything in two pieces & there are no explanation about it. Even thE packets WERE MISSING & GOODS WORTH THAN RS 50000/ WERE MISSING & THEY ARE NOT AWARE OF IT.The bangalore person says its left in Delhi & the Delhi person says its left at bangalore wearhouse, and there seems to be no trace about it.
Now the idiot Mr Rajneesh Chaudhari is absconding since them & not picking my phone calls. Looking my house hold goods condition I was getting worried about my CAR & even after 15 days I am yet to receive the car.
THIS COMPANY M/S UNITED NATIONAL PACKERS & MOVERS ARE RUN BY CHEATERS & ALL THEIR EMPLOYEES MR. RAJNEESH, AMAN, YADAV ARE BIG TIME LIERS & THIEFS. THEY MADE ME RUN FROM PILLAR TO PILLAR, CHARGED THE RATE FOR A SINGLE TRUCK LOAD, MY GOODS WERE LOADED & UNLOADED 4 TIMES BETWEEN DELHI & BANGALORE & NOW THEY ARE NOT WILLING TO PAY THE DAMAGE CHARGES.
ALL THEIR CONTACT NUMBER, ADDRESS ARE FAKE IN THEIR WEB SITE (WWW.UNITEDPACKERSAND MOVERS.COM) & ITS A REQUEST TO ALL NOT TO DEAL WITH THIS COMPANY AS WELL AS WITH ANY OF THE EMPLOYEES AS THEY ARE BIG TIME CHEATERS. THEY MAY CHARGE YOU LESS BUT TRUST ME THAT'S ASKING FOR WORRY ! ITS A NEXUS RUN BY THIRD GRADED GUYS WHO CALL THEMSELVES AS THE BEST BUT THEY ARE BIG TIME CROOKS. THEY DO NOT HAVE ANY THING OF THEIR OWN BUT THEY BOAST THAT THAY HAVR FLEET OF TRUCKS, BIG WAREHOUSE BUT FACT REMAINS THAT THEY DO NOT HAVE ANY THING !
SUCH A BAD EXPERIENCE I HAD WITH UNITED NATIONAL PACKERS & MOVERS, ITS HAS EFFECTED MY PROFESSIONAL AS WELL AS PERSONAL LIFE BADLY. THESE GUYS SHOULD BY PUNISHED & ENSURE THAT NO ONE SHOULD HAVE SUCH EXPERIENCE.
I REQUEST ALL THE READERS NOT TO AVAIL THE SERVICES OF UNITED NATIONAL PACKER & MOVERS. SUCH COMPANIES SHOULD BE BLACKLISTED & THERE IS A NEED TO HAVE A FORUM TO ADDRESS SUCH ISSUES
Moving Company Problem - American Moving Services
Moving Company Problem - American Moving Services
American Moving Services
American Moving Services
1909 Harrison Street
Suite 209
Hollywood, FL 33020
US
www.americanmovingservices.com
I hired American Moving Services for my move - big mistake. They told me that the pickup of my stuff would be either June 12 or June 13. I told them it was very important, and that if those dates couldn't be met, I would have to make other arrangements. They told me the pickup would be on one of those two days.
When June 13 came, they called to say they would not be doing the pickup that day. They said that one truck had a mechanical problem, so they would have to delay the move AT LEAST 7 or 8 DAYS. They could not even guarantee that the pickup would be that soon.
I told them that we could not wait that long, and that we would have to make other moving arrangements.
Their manager told me that if I did not wait for them to complete the move, they would say that I "cancelled" the move, and I would forfeit my deposit.
I had paid a deposit of almost $1,000 for the move. They told me that I had two choices: (1) wait for them until they were able to do the move, which could be weeks, or (2) give up my entire deposit.
I made other arrangements for my move. I have been trying for almost a month to get the deposit back, but they refuse to give any of it back.
They did not honor the pickup dates we agreed upon, and now believe they are entitled to keep my deposit.
American Moving Services
American Moving Services
1909 Harrison Street
Suite 209
Hollywood, FL 33020
US
www.americanmovingservices.com
I hired American Moving Services for my move - big mistake. They told me that the pickup of my stuff would be either June 12 or June 13. I told them it was very important, and that if those dates couldn't be met, I would have to make other arrangements. They told me the pickup would be on one of those two days.
When June 13 came, they called to say they would not be doing the pickup that day. They said that one truck had a mechanical problem, so they would have to delay the move AT LEAST 7 or 8 DAYS. They could not even guarantee that the pickup would be that soon.
I told them that we could not wait that long, and that we would have to make other moving arrangements.
Their manager told me that if I did not wait for them to complete the move, they would say that I "cancelled" the move, and I would forfeit my deposit.
I had paid a deposit of almost $1,000 for the move. They told me that I had two choices: (1) wait for them until they were able to do the move, which could be weeks, or (2) give up my entire deposit.
I made other arrangements for my move. I have been trying for almost a month to get the deposit back, but they refuse to give any of it back.
They did not honor the pickup dates we agreed upon, and now believe they are entitled to keep my deposit.
Complaint: http://www.wehaulmoving.com/
A moving company that is unprofessional
a full service move from Iowa to Nevada
WeHaulMoving
6245 Powerline Road Suite 202
Fort Lauderdale, FL 33309
US
http://www.wehaulmoving.com/
I paid a deposit for a move on May27th or 28th. The movers did not load my items until June 13th. I was charged $400 more than the estimate because the company stated I went over the weight limit for my estimate - but they will not show me the certified scale tickets. They would not discuss any issues or problems with me until I paid the entire bill and my itmes were unloaded.
I have called everyday and am always sent to voice mail and then no one ever calls back.
a full service move from Iowa to Nevada
WeHaulMoving
6245 Powerline Road Suite 202
Fort Lauderdale, FL 33309
US
http://www.wehaulmoving.com/
I paid a deposit for a move on May27th or 28th. The movers did not load my items until June 13th. I was charged $400 more than the estimate because the company stated I went over the weight limit for my estimate - but they will not show me the certified scale tickets. They would not discuss any issues or problems with me until I paid the entire bill and my itmes were unloaded.
I have called everyday and am always sent to voice mail and then no one ever calls back.
Complaint: starving students horrible experience
starving students horrible experience
starving students
520 reed st.
santa clara, ca 95051
US
ssmovers.com
my husband and i moved a one bedroom apt ten miles to a new apt and we had to pay over $600. one of the movers was sexually aggressive to myself, mother in law, and sister in law. he purposely damaged lots of our stuff. they had many hidden charges that they brought up at the end. the head guy scott was so slow and rude and he even took off his shirt and opened some of our boxes and rifled thru our stuff. the guy even ran the truck into an overhang and put a huge hole in the truck while at our old apt. he was rude, sarcastic, and inappropriate. we have had a horrible time trying to make a claim for the damage done to our stuff. i was shocked when my family had to do most of the work. the two movers got into a confrontation and scott was cursing and yelling. i will say it was a terrible experience and there were many more things that happened that will take too much time to type but i would never recommend this company to anyone.
starving students
520 reed st.
santa clara, ca 95051
US
ssmovers.com
my husband and i moved a one bedroom apt ten miles to a new apt and we had to pay over $600. one of the movers was sexually aggressive to myself, mother in law, and sister in law. he purposely damaged lots of our stuff. they had many hidden charges that they brought up at the end. the head guy scott was so slow and rude and he even took off his shirt and opened some of our boxes and rifled thru our stuff. the guy even ran the truck into an overhang and put a huge hole in the truck while at our old apt. he was rude, sarcastic, and inappropriate. we have had a horrible time trying to make a claim for the damage done to our stuff. i was shocked when my family had to do most of the work. the two movers got into a confrontation and scott was cursing and yelling. i will say it was a terrible experience and there were many more things that happened that will take too much time to type but i would never recommend this company to anyone.
Complaint: Father & Son Moving & Storage
Father & Son Moving & Storage
Movers
Father & Son Moving & Storage
346 Quinnipiac Street, Bldg #3
Wallingford, CT 06492
US
www.fsmoving.com
This moving company is a rip-off. I should have done my homework before hiring them - they charge $115 an hour for three men and a van. I got two and a half men, at best, for a move that took almost 8 hours from Meriden, CT, to Wallingford, CT (5 miles). There was no huge furniture except for a sleeper love seat and a recliner. The bulk of the move was boxes and bins - no dining room set, no bedroom furniture. The movers broke my computer table and the company would not replace it. I settled for their furniture repairman coming to my home to repair the keyboard tray and a leg of the table. I don't want to revisit this move anymore so my advice is to hire Mike's Delivery & Moving Service out of North Haven. I had a headboard delivered by them - and guess who delivered it? Mike himself! They charge $85/hour for a move and are efficient and pleasant. Father & Son's ad says "a family man on every van" - they don't mean one of their family members - they mean any human being because we all have families! Call Mike!!!!!!!!!!!!
Movers
Father & Son Moving & Storage
346 Quinnipiac Street, Bldg #3
Wallingford, CT 06492
US
www.fsmoving.com
This moving company is a rip-off. I should have done my homework before hiring them - they charge $115 an hour for three men and a van. I got two and a half men, at best, for a move that took almost 8 hours from Meriden, CT, to Wallingford, CT (5 miles). There was no huge furniture except for a sleeper love seat and a recliner. The bulk of the move was boxes and bins - no dining room set, no bedroom furniture. The movers broke my computer table and the company would not replace it. I settled for their furniture repairman coming to my home to repair the keyboard tray and a leg of the table. I don't want to revisit this move anymore so my advice is to hire Mike's Delivery & Moving Service out of North Haven. I had a headboard delivered by them - and guess who delivered it? Mike himself! They charge $85/hour for a move and are efficient and pleasant. Father & Son's ad says "a family man on every van" - they don't mean one of their family members - they mean any human being because we all have families! Call Mike!!!!!!!!!!!!
Complaint: HALF PRICE MOVERS 832 452 3336
BEWARE SCAM MOVING COM
HALF PRICE MOVERS 832 452 3336
HALF PRICE MOVERS
US
http://houston.craigslist.org/lbs/774620254.html
This Company is a cheating company
They Dont have physical address.
I was quoted 130$ and was told no trip charges but total 4 people came they made me to sign few papers and then they loaded things and one fat guy by Name Markk came and said the boss(Anthony Farnelli) is preparing invoice he gave me bill of 830$.
used foul language, Mark big guy even went to extent of using very hard language
their number is 832 452 3336
HALF PRICE MOVERS 832 452 3336
HALF PRICE MOVERS
US
http://houston.craigslist.org/lbs/774620254.html
This Company is a cheating company
They Dont have physical address.
I was quoted 130$ and was told no trip charges but total 4 people came they made me to sign few papers and then they loaded things and one fat guy by Name Markk came and said the boss(Anthony Farnelli) is preparing invoice he gave me bill of 830$.
used foul language, Mark big guy even went to extent of using very hard language
their number is 832 452 3336
Complaint: Movers / Moving
Moving Company not to use
Moving Furniture
A-1 Apt. Movers (may be listed as Apartment movers also)
Yes. 415 E. Airport Freeway, Suite 400 Irving Texas 75062
Irving , Te 75062
US
Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 91055444.
Correspondence regarding this complaint will be mailed to : 5412 Palmer Drive HALTOM CITY TX 76117
Please print a copy of this for your records.
Filed on : September 17 2007
Filed by :
Marilyn Skrasek
5412 Palmer Drive
Haltom City TX 76117
Filed against :
The Apartment Movers, Inc.
415 East Airport Freeway Suite 400
Irving TX 75062
Complaint Description:
Sept 16, 2007, A-1 Apt. Movers said they would be out at my home at 10:00 am to move my furniture. I had made the appointment the day before, in which they gave me confirmation #863005. I waited and waited and finally at 2:30 pm, I called them. They said they were on their way and that they would be there between 4 and 4:30pm. At 5:30pm, I called them and they said they would be there around 8:00pm; that they would get my furniture moved for sure that day. They never showed and never called me. The next day I spoke with a supervisor "Jones". I told him I would be filing a complaint with the BBB and that my best friend, daughter is the producer of the Channel 8 news; I would be calling her to give her a copy of this complaint also. The news will do short stories on companies that are cheating or doing a dis-service to consumers. The supervisor's response was, "and we have the right to respond to any complaints that is made against our company". When I told him that I had tape recorded our conversation, he got scared and mad and yelled, "you canâ??t do that" My response was, "yes I can, check the Texas law on this." He had admitted that the company was in the wrong, during the conversation. He yelled and then hung up on me. I wanted to make sure that the BBB had a formal complaint against A-1 Apt. Movers. The public needs to know, not to use them with their moving needs. They need to hire a reputable service other than this company that has taken out a large ad in the yellow pages. They are soliciting by saying they are insured. The company may be insured but the people handling your furniture ARE NOT INSURED because they are contract labor. A-1 Apt Movers never claimed that their contract labor movers MUST SUPPLY THEM WITH AN INSURANCE POLICY, that is covering the move or your furniture. This is false advertisement in which it needs to be reported and on record also. Please mail me a confirmation that you received this complaint letter. Please let me know what I need to do to continue to keep this complaint current with the BBB. I will be forwarding a copy of this letter to my friend that is the producer of the news. Thank You, Mrs. Skrasek 817-891-8458I
Your Desired Resolution:
I believe since the company has admitted that they were at fault that they should supply a moving team, at their expense to move my furniture. The moving company should have to supply the consumer with a written insurance policy that guarantees the move to be safe, without damage and during DAY LIGHT hours. (what reputable company would offer to move your furniture during the night; and on top of that, it being a school night. This company obviously has some unethical practices they are allowing.
This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
What would you like to do next?
View the status of your complaint
Return to the BBB Homepage BBB Privacy Policy
Please Note: This company already has 64 complaints against them with the better business bureau; with no reply in regards to 20 of them.
Moving Furniture
A-1 Apt. Movers (may be listed as Apartment movers also)
Yes. 415 E. Airport Freeway, Suite 400 Irving Texas 75062
Irving , Te 75062
US
Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 91055444.
Correspondence regarding this complaint will be mailed to : 5412 Palmer Drive HALTOM CITY TX 76117
Please print a copy of this for your records.
Filed on : September 17 2007
Filed by :
Marilyn Skrasek
5412 Palmer Drive
Haltom City TX 76117
Filed against :
The Apartment Movers, Inc.
415 East Airport Freeway Suite 400
Irving TX 75062
Complaint Description:
Sept 16, 2007, A-1 Apt. Movers said they would be out at my home at 10:00 am to move my furniture. I had made the appointment the day before, in which they gave me confirmation #863005. I waited and waited and finally at 2:30 pm, I called them. They said they were on their way and that they would be there between 4 and 4:30pm. At 5:30pm, I called them and they said they would be there around 8:00pm; that they would get my furniture moved for sure that day. They never showed and never called me. The next day I spoke with a supervisor "Jones". I told him I would be filing a complaint with the BBB and that my best friend, daughter is the producer of the Channel 8 news; I would be calling her to give her a copy of this complaint also. The news will do short stories on companies that are cheating or doing a dis-service to consumers. The supervisor's response was, "and we have the right to respond to any complaints that is made against our company". When I told him that I had tape recorded our conversation, he got scared and mad and yelled, "you canâ??t do that" My response was, "yes I can, check the Texas law on this." He had admitted that the company was in the wrong, during the conversation. He yelled and then hung up on me. I wanted to make sure that the BBB had a formal complaint against A-1 Apt. Movers. The public needs to know, not to use them with their moving needs. They need to hire a reputable service other than this company that has taken out a large ad in the yellow pages. They are soliciting by saying they are insured. The company may be insured but the people handling your furniture ARE NOT INSURED because they are contract labor. A-1 Apt Movers never claimed that their contract labor movers MUST SUPPLY THEM WITH AN INSURANCE POLICY, that is covering the move or your furniture. This is false advertisement in which it needs to be reported and on record also. Please mail me a confirmation that you received this complaint letter. Please let me know what I need to do to continue to keep this complaint current with the BBB. I will be forwarding a copy of this letter to my friend that is the producer of the news. Thank You, Mrs. Skrasek 817-891-8458I
Your Desired Resolution:
I believe since the company has admitted that they were at fault that they should supply a moving team, at their expense to move my furniture. The moving company should have to supply the consumer with a written insurance policy that guarantees the move to be safe, without damage and during DAY LIGHT hours. (what reputable company would offer to move your furniture during the night; and on top of that, it being a school night. This company obviously has some unethical practices they are allowing.
This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
What would you like to do next?
View the status of your complaint
Return to the BBB Homepage BBB Privacy Policy
Please Note: This company already has 64 complaints against them with the better business bureau; with no reply in regards to 20 of them.
Complaint: Moving Furniture / Apartment movers
Moving Company not to use
Moving Furniture
A-1 Apt. Movers (may be listed as Apartment movers also)
Yes. 415 E. Airport Freeway, Suite 400 Irving Texas 75062
Irving , Te 75062
US
Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 91055444.
Correspondence regarding this complaint will be mailed to : 5412 Palmer Drive HALTOM CITY TX 76117
Please print a copy of this for your records.
Filed on : September 17 2007
Filed by :
Marilyn Skrasek
5412 Palmer Drive
Haltom City TX 76117
Filed against :
The Apartment Movers, Inc.
415 East Airport Freeway Suite 400
Irving TX 75062
Complaint Description:
Sept 16, 2007, A-1 Apt. Movers said they would be out at my home at 10:00 am to move my furniture. I had made the appointment the day before, in which they gave me confirmation #863005. I waited and waited and finally at 2:30 pm, I called them. They said they were on their way and that they would be there between 4 and 4:30pm. At 5:30pm, I called them and they said they would be there around 8:00pm; that they would get my furniture moved for sure that day. They never showed and never called me. The next day I spoke with a supervisor "Jones". I told him I would be filing a complaint with the BBB and that my best friend, daughter is the producer of the Channel 8 news; I would be calling her to give her a copy of this complaint also. The news will do short stories on companies that are cheating or doing a dis-service to consumers. The supervisor's response was, "and we have the right to respond to any complaints that is made against our company". When I told him that I had tape recorded our conversation, he got scared and mad and yelled, "you canâ??t do that" My response was, "yes I can, check the Texas law on this." He had admitted that the company was in the wrong, during the conversation. He yelled and then hung up on me. I wanted to make sure that the BBB had a formal complaint against A-1 Apt. Movers. The public needs to know, not to use them with their moving needs. They need to hire a reputable service other than this company that has taken out a large ad in the yellow pages. They are soliciting by saying they are insured. The company may be insured but the people handling your furniture ARE NOT INSURED because they are contract labor. A-1 Apt Movers never claimed that their contract labor movers MUST SUPPLY THEM WITH AN INSURANCE POLICY, that is covering the move or your furniture. This is false advertisement in which it needs to be reported and on record also. Please mail me a confirmation that you received this complaint letter. Please let me know what I need to do to continue to keep this complaint current with the BBB. I will be forwarding a copy of this letter to my friend that is the producer of the news. Thank You, Mrs. Skrasek 817-891-8458I
Your Desired Resolution:
I believe since the company has admitted that they were at fault that they should supply a moving team, at their expense to move my furniture. The moving company should have to supply the consumer with a written insurance policy that guarantees the move to be safe, without damage and during DAY LIGHT hours. (what reputable company would offer to move your furniture during the night; and on top of that, it being a school night. This company obviously has some unethical practices they are allowing.
This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
What would you like to do next?
View the status of your complaint
Return to the BBB Homepage BBB Privacy Policy
Please Note: This company already has 64 complaints against them with the better business bureau; with no reply in regards to 20 of them.
Moving Furniture
A-1 Apt. Movers (may be listed as Apartment movers also)
Yes. 415 E. Airport Freeway, Suite 400 Irving Texas 75062
Irving , Te 75062
US
Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 91055444.
Correspondence regarding this complaint will be mailed to : 5412 Palmer Drive HALTOM CITY TX 76117
Please print a copy of this for your records.
Filed on : September 17 2007
Filed by :
Marilyn Skrasek
5412 Palmer Drive
Haltom City TX 76117
Filed against :
The Apartment Movers, Inc.
415 East Airport Freeway Suite 400
Irving TX 75062
Complaint Description:
Sept 16, 2007, A-1 Apt. Movers said they would be out at my home at 10:00 am to move my furniture. I had made the appointment the day before, in which they gave me confirmation #863005. I waited and waited and finally at 2:30 pm, I called them. They said they were on their way and that they would be there between 4 and 4:30pm. At 5:30pm, I called them and they said they would be there around 8:00pm; that they would get my furniture moved for sure that day. They never showed and never called me. The next day I spoke with a supervisor "Jones". I told him I would be filing a complaint with the BBB and that my best friend, daughter is the producer of the Channel 8 news; I would be calling her to give her a copy of this complaint also. The news will do short stories on companies that are cheating or doing a dis-service to consumers. The supervisor's response was, "and we have the right to respond to any complaints that is made against our company". When I told him that I had tape recorded our conversation, he got scared and mad and yelled, "you canâ??t do that" My response was, "yes I can, check the Texas law on this." He had admitted that the company was in the wrong, during the conversation. He yelled and then hung up on me. I wanted to make sure that the BBB had a formal complaint against A-1 Apt. Movers. The public needs to know, not to use them with their moving needs. They need to hire a reputable service other than this company that has taken out a large ad in the yellow pages. They are soliciting by saying they are insured. The company may be insured but the people handling your furniture ARE NOT INSURED because they are contract labor. A-1 Apt Movers never claimed that their contract labor movers MUST SUPPLY THEM WITH AN INSURANCE POLICY, that is covering the move or your furniture. This is false advertisement in which it needs to be reported and on record also. Please mail me a confirmation that you received this complaint letter. Please let me know what I need to do to continue to keep this complaint current with the BBB. I will be forwarding a copy of this letter to my friend that is the producer of the news. Thank You, Mrs. Skrasek 817-891-8458I
Your Desired Resolution:
I believe since the company has admitted that they were at fault that they should supply a moving team, at their expense to move my furniture. The moving company should have to supply the consumer with a written insurance policy that guarantees the move to be safe, without damage and during DAY LIGHT hours. (what reputable company would offer to move your furniture during the night; and on top of that, it being a school night. This company obviously has some unethical practices they are allowing.
This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
What would you like to do next?
View the status of your complaint
Return to the BBB Homepage BBB Privacy Policy
Please Note: This company already has 64 complaints against them with the better business bureau; with no reply in regards to 20 of them.
Complaint: Budget Van Lines & Golden Hands Movers
Complaint re: Budget Van Lines & Golden Hands Movers
Complaint re: Budget Van Lines & Golden Hands Movers
Good afternoon,
I'd like to submit a complaint regarding Budget Van Lines of New York and Golden Hands Movers of Maryland. I hired Budget to move my property from Virginia to Texas. Apparently, Budget is merely a broker and not an actual carrier, though I was not informed of that until a couple days before my move, when I discovered that Golden Hands Movers would actually be moving my items. After many problems getting anyone on the phone, I eventually discovered my pick-up date and was told that I could obtain supplemental insurance when the movers arrived with my paperwork. This turned out to be false and Golden Hands refused to sell me supplemental insurance. Unfortunately, by that time, I could not make alternative arrangements for the move and had to go forward.
The move has turned out to be a total nightmare. Golden Hands failed to deliver many items - four boxes, my tool box and tools, and my mattress and box spring. What was delivered has extensive damage: boxes were crushed and gouged - some even arrived ripped open - all of my furniture has damage, bookcases were crushed beyond repair, and my washer/dryer unit was destroyed. The delivery driver was frighteningly inept. First, even though he arrived without notice in an unmarked truck that was different from the truck my items were loaded onto, he would not even show me that my property was on-board before I handed him $1000 in cash. As soon as I paid, he mentioned that there were "a lot of problems" with my move, and that was an understatement. As the unloading went on, it became apparent that the driver had some problems of his own. He spent much of the day on the phone and eventually mentioned that he had to "get on a plane" because his brother has a gambling problem and if the brother's bookie was not paid $2000, "someone was going to get killed." By that point, the driver discovered that my mattresses had been delivered to another customer. He stated that he didn't really want to have to go get them, and offered my $100 for them, which I refused. He left shortly thereafter to get them (or to take care of the gambling thing... who knows?) and I never saw him again. He now claims that I refused to accept redelivery of the mattresses, which Golden Hands seems to think absolves it of any liability for my missing and damaged goods. Golden Hands also seems to think that it is not in the wrong because I refused to sign the inventory form and the driver said "everything was delivered." The driver refused to do an inventory before leaving, telling me that he was not required to do so; not surprisingly, I refused to sign and my subsequent inventory uncovered the other missing items.
The only thing that has been worse than dealing with Golden Hands has been dealing with its "claims department," which is actually a separate business with a history of problems with consumers - the Better Business Bureau lists approximately 30 complaints against them this year alone. My conversations with them have been fraught with hostility and the "claims adjustors" have told outright lies regarding their obligations to settle my claim (I confirmed this via a conversation with a representative of the American Moving and Storage Association, of which Golden Hands and the claims department are members). I expect to have to litigate this matter.
I am happy to talk to anyone who is considering using Golden Hands or Budget to tell them more about my experience. Please add my information to your database and let me know if you require any additional information.
Thank you,
Shannon Lang
434 882-1849
Complaint re: Budget Van Lines & Golden Hands Movers
Good afternoon,
I'd like to submit a complaint regarding Budget Van Lines of New York and Golden Hands Movers of Maryland. I hired Budget to move my property from Virginia to Texas. Apparently, Budget is merely a broker and not an actual carrier, though I was not informed of that until a couple days before my move, when I discovered that Golden Hands Movers would actually be moving my items. After many problems getting anyone on the phone, I eventually discovered my pick-up date and was told that I could obtain supplemental insurance when the movers arrived with my paperwork. This turned out to be false and Golden Hands refused to sell me supplemental insurance. Unfortunately, by that time, I could not make alternative arrangements for the move and had to go forward.
The move has turned out to be a total nightmare. Golden Hands failed to deliver many items - four boxes, my tool box and tools, and my mattress and box spring. What was delivered has extensive damage: boxes were crushed and gouged - some even arrived ripped open - all of my furniture has damage, bookcases were crushed beyond repair, and my washer/dryer unit was destroyed. The delivery driver was frighteningly inept. First, even though he arrived without notice in an unmarked truck that was different from the truck my items were loaded onto, he would not even show me that my property was on-board before I handed him $1000 in cash. As soon as I paid, he mentioned that there were "a lot of problems" with my move, and that was an understatement. As the unloading went on, it became apparent that the driver had some problems of his own. He spent much of the day on the phone and eventually mentioned that he had to "get on a plane" because his brother has a gambling problem and if the brother's bookie was not paid $2000, "someone was going to get killed." By that point, the driver discovered that my mattresses had been delivered to another customer. He stated that he didn't really want to have to go get them, and offered my $100 for them, which I refused. He left shortly thereafter to get them (or to take care of the gambling thing... who knows?) and I never saw him again. He now claims that I refused to accept redelivery of the mattresses, which Golden Hands seems to think absolves it of any liability for my missing and damaged goods. Golden Hands also seems to think that it is not in the wrong because I refused to sign the inventory form and the driver said "everything was delivered." The driver refused to do an inventory before leaving, telling me that he was not required to do so; not surprisingly, I refused to sign and my subsequent inventory uncovered the other missing items.
The only thing that has been worse than dealing with Golden Hands has been dealing with its "claims department," which is actually a separate business with a history of problems with consumers - the Better Business Bureau lists approximately 30 complaints against them this year alone. My conversations with them have been fraught with hostility and the "claims adjustors" have told outright lies regarding their obligations to settle my claim (I confirmed this via a conversation with a representative of the American Moving and Storage Association, of which Golden Hands and the claims department are members). I expect to have to litigate this matter.
I am happy to talk to anyone who is considering using Golden Hands or Budget to tell them more about my experience. Please add my information to your database and let me know if you require any additional information.
Thank you,
Shannon Lang
434 882-1849
Horrible Experience from Fasttran Movers
Horrible Experience from Fasttran Movers
Horrible Experience from Fasttran Movers
Dishonest and arrogrant service I had experienced ever.
This happened for me for a local move with this company (Fasttran Moving CA PUC# :T-189665 / ICC MC# :511436 / DOT:1379075 )
San Jose: 408-433-3388
Beware of using these people of moving. It will not be a honest or trustworthy service.
I called these people on Sunday and made an appointment on Wednesday 2pm to pickup some furnitures from a shop and deliver to my home(75$/hr).
On Tuesday evening they called me and to make sure we are moving the stuff on Wednesday itself. On Wednesay at 1 pm, I called them from office and asked whether they will make it by 2pm so that I could leave office and wait for them at the store. It will take me nearly 45mins to reach the shop from office. They said they are on the way and will be there at 2pm.
I came at store nearly 1:35 pm , they didnot show up even after 2pm. So I called them arround 2:30 pm to check where they are. The person who took the phone said, "they are on the way and will be in 10 mins". As per that instruction, the store person started wrapping and covering the stuffs which I was taking.I then waited for more than 1 hr(3:30pm). No-one showed up.I called them two more times in that one hr and got the same answer.
" They are on the way and will be there in any minute". I kept waiting
Arround 3:45pm, I called them again and asked to give me the truck driver's phone number so I can make sure where and how long he might take to reach the store.. Suddenly the person is saying , "Oh the driver is busy working now. He could reach the store only after 4:30 pm!. or may be the first job on Thursday morning..". I was completely out of voice .
I was waiting for these people nearly 2.5 hrs in that store. I had called them before I left the office also to make sure they will be there, they didnot mention any delay and all these time they are saying "they are on the way". I had nothing else to do , wasting my valuable time waiting for these dishonest and arrogant people. I no more trust them. The next sec I told him, I donot need their service any more!!!!.. Thanks a lot for wasting my time!!.
Hope nobody need a similar experience with these movers.
Thanks for reading
A well wisher
Horrible Experience from Fasttran Movers
Dishonest and arrogrant service I had experienced ever.
This happened for me for a local move with this company (Fasttran Moving CA PUC# :T-189665 / ICC MC# :511436 / DOT:1379075 )
San Jose: 408-433-3388
Beware of using these people of moving. It will not be a honest or trustworthy service.
I called these people on Sunday and made an appointment on Wednesday 2pm to pickup some furnitures from a shop and deliver to my home(75$/hr).
On Tuesday evening they called me and to make sure we are moving the stuff on Wednesday itself. On Wednesay at 1 pm, I called them from office and asked whether they will make it by 2pm so that I could leave office and wait for them at the store. It will take me nearly 45mins to reach the shop from office. They said they are on the way and will be there at 2pm.
I came at store nearly 1:35 pm , they didnot show up even after 2pm. So I called them arround 2:30 pm to check where they are. The person who took the phone said, "they are on the way and will be in 10 mins". As per that instruction, the store person started wrapping and covering the stuffs which I was taking.I then waited for more than 1 hr(3:30pm). No-one showed up.I called them two more times in that one hr and got the same answer.
" They are on the way and will be there in any minute". I kept waiting
Arround 3:45pm, I called them again and asked to give me the truck driver's phone number so I can make sure where and how long he might take to reach the store.. Suddenly the person is saying , "Oh the driver is busy working now. He could reach the store only after 4:30 pm!. or may be the first job on Thursday morning..". I was completely out of voice .
I was waiting for these people nearly 2.5 hrs in that store. I had called them before I left the office also to make sure they will be there, they didnot mention any delay and all these time they are saying "they are on the way". I had nothing else to do , wasting my valuable time waiting for these dishonest and arrogant people. I no more trust them. The next sec I told him, I donot need their service any more!!!!.. Thanks a lot for wasting my time!!.
Hope nobody need a similar experience with these movers.
Thanks for reading
A well wisher
STARVING STUDENTS MOVING
Starving Students Movers
Starving Students Movers
type business location and detailed complaint
8-10-07
STARVING STUDENTS MOVING
LOS ANGELES CALIFORNIA
I have just discovered I have been another Starving Student victim. I
wish I had looked at this site before using them. I have been in contact with
management (Robert Barns and Darrin Dougan). My complaints include over
billing, failure to perform, damage to property, failure to resolve disputes,
code violations and deceptive practices. Intentional and negligent delays to
increase billing, Bait and switch contracts at start of move. Charging more than
the estimate. They also walked out with a box of my personal property and
would not me look at it. they said it was theirs.
On or about 2-20-07 Starving Students perform a move leading to this
complaint. The problems are too numerous to mention here. I see they have had 234
complaints with the Better Business Bureau. The Better Business Burea gave them
an "F" rating " the worst possible rating" and they warn the public about
using them. They also have numerous complaints at complaints.com.
I have correspondence detailing all of the issues. First I was given an
estimate of $2,100.00 for 4 rooms. They ended up billing me $3,900.00. The lead
mover stated he knows how to increase billing and should get a raise. He kept
telling the movers to slow down the move to increase hours. They did this to
make more movers necessary an I had to pay additional charges for the 2nd
truck to get them to the site. One mover was in the bathroom doing drugs and
left his drug paraphernalia there. After over 8 hours on 2 rooms were complete
forcing us to abandon 2 rooms of property. Next the movers pointed out
damage they caused to some of my property. We were also billed more hours than
actual. The movers said they had turned on their gps so we may get over billed.
The company has not been cooperative.
Resolution Sought: Management said the hours and billing would be adjusted
and the property loss would be resolved promptly(this is a common problem
with their movers). 5 months has gone by and the claim is still not resolved. I
respectfully request the billing and hours be adjusted and the personal
property loss be adjusted promptly. They charged $149.00 for property loss
insurance at actual value and said if they pay for the damage they only want to pay
the per pound weight. They declined mediation.
Date Problem Started: 02/20/2007
Date of Transaction: 02/20/2007
Amount in Dispute: In excess of $12500.00
Complaint Type: Gen. Service Issues
Product or Service:
If you have any questions regarding your complaint, please contact the
Complaint Dept. at (909) 825-7280 at The Better Business Bureau,
ripoffreport.com,complaint.com, The US dept. of Transportation. Cal PUC etc.
Thank you, Complaint Dept. BBB of the Southland, Inc.
Starving Students Movers
type business location and detailed complaint
8-10-07
STARVING STUDENTS MOVING
LOS ANGELES CALIFORNIA
I have just discovered I have been another Starving Student victim. I
wish I had looked at this site before using them. I have been in contact with
management (Robert Barns and Darrin Dougan). My complaints include over
billing, failure to perform, damage to property, failure to resolve disputes,
code violations and deceptive practices. Intentional and negligent delays to
increase billing, Bait and switch contracts at start of move. Charging more than
the estimate. They also walked out with a box of my personal property and
would not me look at it. they said it was theirs.
On or about 2-20-07 Starving Students perform a move leading to this
complaint. The problems are too numerous to mention here. I see they have had 234
complaints with the Better Business Bureau. The Better Business Burea gave them
an "F" rating " the worst possible rating" and they warn the public about
using them. They also have numerous complaints at complaints.com.
I have correspondence detailing all of the issues. First I was given an
estimate of $2,100.00 for 4 rooms. They ended up billing me $3,900.00. The lead
mover stated he knows how to increase billing and should get a raise. He kept
telling the movers to slow down the move to increase hours. They did this to
make more movers necessary an I had to pay additional charges for the 2nd
truck to get them to the site. One mover was in the bathroom doing drugs and
left his drug paraphernalia there. After over 8 hours on 2 rooms were complete
forcing us to abandon 2 rooms of property. Next the movers pointed out
damage they caused to some of my property. We were also billed more hours than
actual. The movers said they had turned on their gps so we may get over billed.
The company has not been cooperative.
Resolution Sought: Management said the hours and billing would be adjusted
and the property loss would be resolved promptly(this is a common problem
with their movers). 5 months has gone by and the claim is still not resolved. I
respectfully request the billing and hours be adjusted and the personal
property loss be adjusted promptly. They charged $149.00 for property loss
insurance at actual value and said if they pay for the damage they only want to pay
the per pound weight. They declined mediation.
Date Problem Started: 02/20/2007
Date of Transaction: 02/20/2007
Amount in Dispute: In excess of $12500.00
Complaint Type: Gen. Service Issues
Product or Service:
If you have any questions regarding your complaint, please contact the
Complaint Dept. at (909) 825-7280 at The Better Business Bureau,
ripoffreport.com,complaint.com, The US dept. of Transportation. Cal PUC etc.
Thank you, Complaint Dept. BBB of the Southland, Inc.
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