Professional Mover
Moving Company
Aloha Movers
91-291 Kalaeloa Blvd., #D1
Kopolei, HI 96706
US
www.hawaiimovers.com
Aloha Movers moved our household from Hawaii to San Diego. When the shipment arrived much of our property was missing or as I like to call it stolen. As well the packing was horrible and we had too much too list broken. please feel free to email us and I will glady provide photos. One of the problems we had with them was a motorcycle that they shipped. When it left it was sealed into a security crate we signed with the promise that the crate would not be opened until it arrived at our new home. The bike arrived dissesmbled and in a smaller crate with parts missing and broken. Our grandmothers china and over $5000 of other household goods are missing or broken. This company informed us today that they spoke to the people that packed our home and they remember packing the china and that it was shipped, however it did not arrive here, along with many many other things. I would not ship with them again and will be filing to have them held accountable which will not give me back the china but might help others to not use them. They are thieves and liars as far as I am concerned.
Showing posts with label moving. Show all posts
Showing posts with label moving. Show all posts
Wednesday, September 3, 2008
Complaint: Ujjawal National Packers and Movers
Poor Service rather no service
* Ujjawal National Packers and Movers
* Transport
* Delay in delivery
* Gujarat - Baroda
Submitted by panwarvk on Thu, 26/06/2008 - 10:02am.
Additional Information:
I advice to all: never Book your luggage through company ”Ujjawal National Packers and Movers”. Its better you throw or give it to somebody instead of Booking by this company.
Its been a very bitter experience to deal with this company ”Ujjawal National Packers and Movers”.
Our household packed consignment was taken on the 3rd of MAY,2008 by above said company which transport from PANIPAT To Vadodara. Vide Docket no. 113 dated 3/05/2008 (5 Packings 2Box 3’x2.5’x2 + 1folding Cot+ 1 24” Bag + 1 Pack of 2 18 lit Plastic Buckets) . However the consignment has partly delivered on 13 June’2008 in
after a long waiting 40 days
In fully damaged condition 2 Box 3’x2.5’x2 + 1 Bag 24”
In which the following Items all utensils are found out side instead of in well packed Bag.
Many Items missing like
1. Exahaust fan
2. 4 Katories
3. 1 sandasi still make
4. 1 Parat
5. 2 Big Dettol liquid soap bottols
6. 5 big size Pears soap cake
7. 3 Maisaur sandal soap Big size
Full Damaged Items
1. Books (Around 2000/- Rs. Value) Full damaged
2. 1 Bad (700/- Rs. Value)
3. 1 Rajai (850/- Rs. Value)
All Items are well packed but no care were done found wet in rain
2 Items still with them pending for delivery 1 Cot + 1 pack of 2 18 lits plastic Buckets for which party is nor denying nor delivering the same daily asking today they will deliver but still pending.
011-32458123
9811760123
9348480121 R.O.
040 32434121 R.O.
079 32999123 H.O.
9327098123 H.O.
9376613129
Message to the World requesting for their support:
Asking daily on phone and amke ur phone bill high and feel tense thats all.
* Ujjawal National Packers and Movers
* Transport
* Delay in delivery
* Gujarat - Baroda
Submitted by panwarvk on Thu, 26/06/2008 - 10:02am.
Additional Information:
I advice to all: never Book your luggage through company ”Ujjawal National Packers and Movers”. Its better you throw or give it to somebody instead of Booking by this company.
Its been a very bitter experience to deal with this company ”Ujjawal National Packers and Movers”.
Our household packed consignment was taken on the 3rd of MAY,2008 by above said company which transport from PANIPAT To Vadodara. Vide Docket no. 113 dated 3/05/2008 (5 Packings 2Box 3’x2.5’x2 + 1folding Cot+ 1 24” Bag + 1 Pack of 2 18 lit Plastic Buckets) . However the consignment has partly delivered on 13 June’2008 in
after a long waiting 40 days
In fully damaged condition 2 Box 3’x2.5’x2 + 1 Bag 24”
In which the following Items all utensils are found out side instead of in well packed Bag.
Many Items missing like
1. Exahaust fan
2. 4 Katories
3. 1 sandasi still make
4. 1 Parat
5. 2 Big Dettol liquid soap bottols
6. 5 big size Pears soap cake
7. 3 Maisaur sandal soap Big size
Full Damaged Items
1. Books (Around 2000/- Rs. Value) Full damaged
2. 1 Bad (700/- Rs. Value)
3. 1 Rajai (850/- Rs. Value)
All Items are well packed but no care were done found wet in rain
2 Items still with them pending for delivery 1 Cot + 1 pack of 2 18 lits plastic Buckets for which party is nor denying nor delivering the same daily asking today they will deliver but still pending.
011-32458123
9811760123
9348480121 R.O.
040 32434121 R.O.
079 32999123 H.O.
9327098123 H.O.
9376613129
Message to the World requesting for their support:
Asking daily on phone and amke ur phone bill high and feel tense thats all.
Complaint: A BEST CHOICE MOVERS
Scam
A BEST CHOICE MOVERS
200 SOUTH NEWMAN ST
HACKENSACK, NJ 07601
US
ABESTCHOICEMOVERS.COM
On January 31, 2008 I was moved by this company. Two weeks prior I spoke and finalized the contract with the sales man named Brandon. I found this company on movers.com, and many companies called me with quotes, I chose this company because Brandon gave me the best price. 3 men, 1 truck, 3 hours minimum @ $74 an hour and I was supposed to pay for the bubble wrap they would use on my glass dining room table that would have been the only added expense and they would unassemble and reassemble at the new place. Until the mover arrived at my apt. on Jan 31, and hit me with all kinds of hidden fees. Just to move my TV they wanted $125 I called Brandon my contact and after a very heated argument, he told me they would only charge me for the bubble wrap that they would use on the tv. To make a long story short, I had to call Brandon back three times beforee they actually started the move, 45 minutes later.
The movers took 5 hours and I had no problems with that, until 1/2 hour before they were finished, and my husband who does not speak much english was given the bill.. what should have been a $400 max.. bill turned out to bee $607.00 he had no choice but to pay them or they would not continue to reassemble the furniture. They then told my husband that they were going downstairs to the truck to get a screwdriver and when he realized the truck was speeding away, leaving us with the reassembling of many articles. They also charged, for 25 rolls of tape that they claim they used, I was there at the old apt. and saw the material they used, they brought up a package of 8 rolls and left 2 1/2 rolls behind on the floor of my apt. They also damaged my bed wood rail, broke a piece of wood off of it.
I just want this company to reimburse me for all the added hidden costs and . It was a nightmare. They don't tell you or come to an agreement over the phone and then the day of the move that's when they get you, knowing that you have no other choice but to go along with whatever fees they hit you with because it's too late to hire another mover. That is the way this company operate. MOVING IS STRESSFUL ENOUGH WITHOUT HAVING THE STRESS OF BEING TAKEN ADVANTAGE OF.
A BEST CHOICE MOVERS
200 SOUTH NEWMAN ST
HACKENSACK, NJ 07601
US
ABESTCHOICEMOVERS.COM
On January 31, 2008 I was moved by this company. Two weeks prior I spoke and finalized the contract with the sales man named Brandon. I found this company on movers.com, and many companies called me with quotes, I chose this company because Brandon gave me the best price. 3 men, 1 truck, 3 hours minimum @ $74 an hour and I was supposed to pay for the bubble wrap they would use on my glass dining room table that would have been the only added expense and they would unassemble and reassemble at the new place. Until the mover arrived at my apt. on Jan 31, and hit me with all kinds of hidden fees. Just to move my TV they wanted $125 I called Brandon my contact and after a very heated argument, he told me they would only charge me for the bubble wrap that they would use on the tv. To make a long story short, I had to call Brandon back three times beforee they actually started the move, 45 minutes later.
The movers took 5 hours and I had no problems with that, until 1/2 hour before they were finished, and my husband who does not speak much english was given the bill.. what should have been a $400 max.. bill turned out to bee $607.00 he had no choice but to pay them or they would not continue to reassemble the furniture. They then told my husband that they were going downstairs to the truck to get a screwdriver and when he realized the truck was speeding away, leaving us with the reassembling of many articles. They also charged, for 25 rolls of tape that they claim they used, I was there at the old apt. and saw the material they used, they brought up a package of 8 rolls and left 2 1/2 rolls behind on the floor of my apt. They also damaged my bed wood rail, broke a piece of wood off of it.
I just want this company to reimburse me for all the added hidden costs and . It was a nightmare. They don't tell you or come to an agreement over the phone and then the day of the move that's when they get you, knowing that you have no other choice but to go along with whatever fees they hit you with because it's too late to hire another mover. That is the way this company operate. MOVING IS STRESSFUL ENOUGH WITHOUT HAVING THE STRESS OF BEING TAKEN ADVANTAGE OF.
Complaint: American Van Lines
American Van Lines
Moving
American Van Lines
, FL
US
Americanvanlines.com
My complaint is three fold: 1: We were given a binding estimate and the price was binded on the estimate. Well our moving truck showed that the estimate was over so they are trying to charge us more. I told them about these and they told me there was nothing they could do. 2: The driver told us they would be there on 4-24 between 8-12 AM, they did not show until 8:30 PM. We then had to get a hotel to stay in because of the time they got to our residence. I asked about that, they said they got there between the 24 & 25 so they can't do anything. I told her I did not want them at my house they late (they where there til 11 pm) she said oh well. 3: We called customer service to try to resolve our issues, I know I was upset at the time, but they lady refused to give me her name and left me on hold for 15 mintues. I had to use another phone to call the company to find out her name and why I was still on hold. I spoke with 2 customer service reps and a supervisor and none will give us any explaination to why we are being over charged and why they movers came 12 hours late. I want justice in my contact they states the estimate is binding and justice in the fact the movers where 12 hours late.
Moving
American Van Lines
, FL
US
Americanvanlines.com
My complaint is three fold: 1: We were given a binding estimate and the price was binded on the estimate. Well our moving truck showed that the estimate was over so they are trying to charge us more. I told them about these and they told me there was nothing they could do. 2: The driver told us they would be there on 4-24 between 8-12 AM, they did not show until 8:30 PM. We then had to get a hotel to stay in because of the time they got to our residence. I asked about that, they said they got there between the 24 & 25 so they can't do anything. I told her I did not want them at my house they late (they where there til 11 pm) she said oh well. 3: We called customer service to try to resolve our issues, I know I was upset at the time, but they lady refused to give me her name and left me on hold for 15 mintues. I had to use another phone to call the company to find out her name and why I was still on hold. I spoke with 2 customer service reps and a supervisor and none will give us any explaination to why we are being over charged and why they movers came 12 hours late. I want justice in my contact they states the estimate is binding and justice in the fact the movers where 12 hours late.
Blacklisting ’’United Movers and Packers’’
Relocating from Bangalore to Pune
By: jayantkataria
Pros:
He gave me a rate that was 1.5k less than Aggarwal Movers and Packers
Cons:
People that come for packing are substandard and dont know ABCD of packing
Blacklisting ’’United Movers and Packers’’
I used United movers and Packers for moving my house & suffered theft of valuables of about 2500/- that is known. Items not visible
and forgotten cannot be accounted for :)
Majority of the theft happened at the time of packing but was realized very late to be able to bo any corrective measure.
7-8 people turned up for packing a 2 BHK house which was totally unwarranted but was because it works out to their advantage
as simultaneous packing by 7 people cannot be supervised by 1 or 2 members of the household and they take advantage of the induced situation.
Realization of brand new unpacked pocket watch theft when reported to Mr. Imtiyaz (Owner of the United Movers and Packers who never showed up at the time of packing) went unheeded with hollow denials and no action was taken.
Later it dawned that the workers get paid only Rs. 100 for a day no matter how many houses they pack in a single day obviously with a free hand to flick things while packing to supplement their day’s wage.
Request you to pass on the name of the blacklisted company to spread awareness and force them to mend their ways of doing business.
Comments on this review (3)
[member]
peemanoj said:
Feb 15, 2007 01:38 PM
I too had similar experience, but from SKY Packers and movers.
They are also real FRAUDS in this business and cheat us like anything.
Manoj, Trivandrum.
[member]
TKMCE said:
Feb 16, 2007 01:48 PM
There are too many unreliable players in the market and hence go for a reputed one. I was first time lucky that the first one I used Agarwal Packers proved to be very good that I used them again twice more and it got only better each time.
However they are expensive so one is tempted to look elsewhere. We did check out other options when we shifted the second time - from Hyderabad to Trivandrum-since the initial quote from Agarwal was a little high. But I was far from happy at the professionalism of the other company reps who came to give a quote and in the end Agarwal reduced their prices a little (they do negotiate ) and it turned out to be a good decison. The good reached Trivandrum in less than 3 days from Hyderabad.
[member]
rishabsood said:
Dec 05, 2007 10:32 PM
I used P N Writer and they were amazing. Their guys come and hand over 5 rupee coins and gold chains with the same amount of concern. Very very good people and very professional.
By: jayantkataria
Pros:
He gave me a rate that was 1.5k less than Aggarwal Movers and Packers
Cons:
People that come for packing are substandard and dont know ABCD of packing
Blacklisting ’’United Movers and Packers’’
I used United movers and Packers for moving my house & suffered theft of valuables of about 2500/- that is known. Items not visible
and forgotten cannot be accounted for :)
Majority of the theft happened at the time of packing but was realized very late to be able to bo any corrective measure.
7-8 people turned up for packing a 2 BHK house which was totally unwarranted but was because it works out to their advantage
as simultaneous packing by 7 people cannot be supervised by 1 or 2 members of the household and they take advantage of the induced situation.
Realization of brand new unpacked pocket watch theft when reported to Mr. Imtiyaz (Owner of the United Movers and Packers who never showed up at the time of packing) went unheeded with hollow denials and no action was taken.
Later it dawned that the workers get paid only Rs. 100 for a day no matter how many houses they pack in a single day obviously with a free hand to flick things while packing to supplement their day’s wage.
Request you to pass on the name of the blacklisted company to spread awareness and force them to mend their ways of doing business.
Comments on this review (3)
[member]
peemanoj said:
Feb 15, 2007 01:38 PM
I too had similar experience, but from SKY Packers and movers.
They are also real FRAUDS in this business and cheat us like anything.
Manoj, Trivandrum.
[member]
TKMCE said:
Feb 16, 2007 01:48 PM
There are too many unreliable players in the market and hence go for a reputed one. I was first time lucky that the first one I used Agarwal Packers proved to be very good that I used them again twice more and it got only better each time.
However they are expensive so one is tempted to look elsewhere. We did check out other options when we shifted the second time - from Hyderabad to Trivandrum-since the initial quote from Agarwal was a little high. But I was far from happy at the professionalism of the other company reps who came to give a quote and in the end Agarwal reduced their prices a little (they do negotiate ) and it turned out to be a good decison. The good reached Trivandrum in less than 3 days from Hyderabad.
[member]
rishabsood said:
Dec 05, 2007 10:32 PM
I used P N Writer and they were amazing. Their guys come and hand over 5 rupee coins and gold chains with the same amount of concern. Very very good people and very professional.
Complaint: United National Packers & Movers
United National Packers & Movers
Posted: 2008-08-01 by Pradeep [send email]
POOR SERVICES & CHEATING
Complaint Rating: 0 % with 0 votes
Company information:
UNITED NATIONAL PACKERS & MOVERS
India
UNITEDPACKERSANDMOVERS.COM
I have selected this packer & movers to shift my house hold & car from Delhi to Bangalore. On of the so called Marketing Executive Mr Rajneesh Chaudhari approached me & gave a quotation for 17 ft container truck.
My goods were packed & loaded in a 17ft container truck from my home later he took the truck to his warehouse at Delhi & transferred it to a 32 ft truck along with other goods. As promised by Mr RAJNEESH CHAUDHARI (09818335330) CHEATER AH ! it will take 5 days for the house hold items & 7 days for the car to reach Bangalore. My goods reached bangalore on the 10th day & delivered on the 12th day will almost everything in two pieces & there are no explanation about it. Even thE packets WERE MISSING & GOODS WORTH THAN RS 50000/ WERE MISSING & THEY ARE NOT AWARE OF IT.The bangalore person says its left in Delhi & the Delhi person says its left at bangalore wearhouse, and there seems to be no trace about it.
Now the idiot Mr Rajneesh Chaudhari is absconding since them & not picking my phone calls. Looking my house hold goods condition I was getting worried about my CAR & even after 15 days I am yet to receive the car.
THIS COMPANY M/S UNITED NATIONAL PACKERS & MOVERS ARE RUN BY CHEATERS & ALL THEIR EMPLOYEES MR. RAJNEESH, AMAN, YADAV ARE BIG TIME LIERS & THIEFS. THEY MADE ME RUN FROM PILLAR TO PILLAR, CHARGED THE RATE FOR A SINGLE TRUCK LOAD, MY GOODS WERE LOADED & UNLOADED 4 TIMES BETWEEN DELHI & BANGALORE & NOW THEY ARE NOT WILLING TO PAY THE DAMAGE CHARGES.
ALL THEIR CONTACT NUMBER, ADDRESS ARE FAKE IN THEIR WEB SITE (WWW.UNITEDPACKERSAND MOVERS.COM) & ITS A REQUEST TO ALL NOT TO DEAL WITH THIS COMPANY AS WELL AS WITH ANY OF THE EMPLOYEES AS THEY ARE BIG TIME CHEATERS. THEY MAY CHARGE YOU LESS BUT TRUST ME THAT'S ASKING FOR WORRY ! ITS A NEXUS RUN BY THIRD GRADED GUYS WHO CALL THEMSELVES AS THE BEST BUT THEY ARE BIG TIME CROOKS. THEY DO NOT HAVE ANY THING OF THEIR OWN BUT THEY BOAST THAT THAY HAVR FLEET OF TRUCKS, BIG WAREHOUSE BUT FACT REMAINS THAT THEY DO NOT HAVE ANY THING !
SUCH A BAD EXPERIENCE I HAD WITH UNITED NATIONAL PACKERS & MOVERS, ITS HAS EFFECTED MY PROFESSIONAL AS WELL AS PERSONAL LIFE BADLY. THESE GUYS SHOULD BY PUNISHED & ENSURE THAT NO ONE SHOULD HAVE SUCH EXPERIENCE.
I REQUEST ALL THE READERS NOT TO AVAIL THE SERVICES OF UNITED NATIONAL PACKER & MOVERS. SUCH COMPANIES SHOULD BE BLACKLISTED & THERE IS A NEED TO HAVE A FORUM TO ADDRESS SUCH ISSUES
Posted: 2008-08-01 by Pradeep [send email]
POOR SERVICES & CHEATING
Complaint Rating: 0 % with 0 votes
Company information:
UNITED NATIONAL PACKERS & MOVERS
India
UNITEDPACKERSANDMOVERS.COM
I have selected this packer & movers to shift my house hold & car from Delhi to Bangalore. On of the so called Marketing Executive Mr Rajneesh Chaudhari approached me & gave a quotation for 17 ft container truck.
My goods were packed & loaded in a 17ft container truck from my home later he took the truck to his warehouse at Delhi & transferred it to a 32 ft truck along with other goods. As promised by Mr RAJNEESH CHAUDHARI (09818335330) CHEATER AH ! it will take 5 days for the house hold items & 7 days for the car to reach Bangalore. My goods reached bangalore on the 10th day & delivered on the 12th day will almost everything in two pieces & there are no explanation about it. Even thE packets WERE MISSING & GOODS WORTH THAN RS 50000/ WERE MISSING & THEY ARE NOT AWARE OF IT.The bangalore person says its left in Delhi & the Delhi person says its left at bangalore wearhouse, and there seems to be no trace about it.
Now the idiot Mr Rajneesh Chaudhari is absconding since them & not picking my phone calls. Looking my house hold goods condition I was getting worried about my CAR & even after 15 days I am yet to receive the car.
THIS COMPANY M/S UNITED NATIONAL PACKERS & MOVERS ARE RUN BY CHEATERS & ALL THEIR EMPLOYEES MR. RAJNEESH, AMAN, YADAV ARE BIG TIME LIERS & THIEFS. THEY MADE ME RUN FROM PILLAR TO PILLAR, CHARGED THE RATE FOR A SINGLE TRUCK LOAD, MY GOODS WERE LOADED & UNLOADED 4 TIMES BETWEEN DELHI & BANGALORE & NOW THEY ARE NOT WILLING TO PAY THE DAMAGE CHARGES.
ALL THEIR CONTACT NUMBER, ADDRESS ARE FAKE IN THEIR WEB SITE (WWW.UNITEDPACKERSAND MOVERS.COM) & ITS A REQUEST TO ALL NOT TO DEAL WITH THIS COMPANY AS WELL AS WITH ANY OF THE EMPLOYEES AS THEY ARE BIG TIME CHEATERS. THEY MAY CHARGE YOU LESS BUT TRUST ME THAT'S ASKING FOR WORRY ! ITS A NEXUS RUN BY THIRD GRADED GUYS WHO CALL THEMSELVES AS THE BEST BUT THEY ARE BIG TIME CROOKS. THEY DO NOT HAVE ANY THING OF THEIR OWN BUT THEY BOAST THAT THAY HAVR FLEET OF TRUCKS, BIG WAREHOUSE BUT FACT REMAINS THAT THEY DO NOT HAVE ANY THING !
SUCH A BAD EXPERIENCE I HAD WITH UNITED NATIONAL PACKERS & MOVERS, ITS HAS EFFECTED MY PROFESSIONAL AS WELL AS PERSONAL LIFE BADLY. THESE GUYS SHOULD BY PUNISHED & ENSURE THAT NO ONE SHOULD HAVE SUCH EXPERIENCE.
I REQUEST ALL THE READERS NOT TO AVAIL THE SERVICES OF UNITED NATIONAL PACKER & MOVERS. SUCH COMPANIES SHOULD BE BLACKLISTED & THERE IS A NEED TO HAVE A FORUM TO ADDRESS SUCH ISSUES
Moving Company Problem - American Moving Services
Moving Company Problem - American Moving Services
American Moving Services
American Moving Services
1909 Harrison Street
Suite 209
Hollywood, FL 33020
US
www.americanmovingservices.com
I hired American Moving Services for my move - big mistake. They told me that the pickup of my stuff would be either June 12 or June 13. I told them it was very important, and that if those dates couldn't be met, I would have to make other arrangements. They told me the pickup would be on one of those two days.
When June 13 came, they called to say they would not be doing the pickup that day. They said that one truck had a mechanical problem, so they would have to delay the move AT LEAST 7 or 8 DAYS. They could not even guarantee that the pickup would be that soon.
I told them that we could not wait that long, and that we would have to make other moving arrangements.
Their manager told me that if I did not wait for them to complete the move, they would say that I "cancelled" the move, and I would forfeit my deposit.
I had paid a deposit of almost $1,000 for the move. They told me that I had two choices: (1) wait for them until they were able to do the move, which could be weeks, or (2) give up my entire deposit.
I made other arrangements for my move. I have been trying for almost a month to get the deposit back, but they refuse to give any of it back.
They did not honor the pickup dates we agreed upon, and now believe they are entitled to keep my deposit.
American Moving Services
American Moving Services
1909 Harrison Street
Suite 209
Hollywood, FL 33020
US
www.americanmovingservices.com
I hired American Moving Services for my move - big mistake. They told me that the pickup of my stuff would be either June 12 or June 13. I told them it was very important, and that if those dates couldn't be met, I would have to make other arrangements. They told me the pickup would be on one of those two days.
When June 13 came, they called to say they would not be doing the pickup that day. They said that one truck had a mechanical problem, so they would have to delay the move AT LEAST 7 or 8 DAYS. They could not even guarantee that the pickup would be that soon.
I told them that we could not wait that long, and that we would have to make other moving arrangements.
Their manager told me that if I did not wait for them to complete the move, they would say that I "cancelled" the move, and I would forfeit my deposit.
I had paid a deposit of almost $1,000 for the move. They told me that I had two choices: (1) wait for them until they were able to do the move, which could be weeks, or (2) give up my entire deposit.
I made other arrangements for my move. I have been trying for almost a month to get the deposit back, but they refuse to give any of it back.
They did not honor the pickup dates we agreed upon, and now believe they are entitled to keep my deposit.
Complaint: http://www.wehaulmoving.com/
A moving company that is unprofessional
a full service move from Iowa to Nevada
WeHaulMoving
6245 Powerline Road Suite 202
Fort Lauderdale, FL 33309
US
http://www.wehaulmoving.com/
I paid a deposit for a move on May27th or 28th. The movers did not load my items until June 13th. I was charged $400 more than the estimate because the company stated I went over the weight limit for my estimate - but they will not show me the certified scale tickets. They would not discuss any issues or problems with me until I paid the entire bill and my itmes were unloaded.
I have called everyday and am always sent to voice mail and then no one ever calls back.
a full service move from Iowa to Nevada
WeHaulMoving
6245 Powerline Road Suite 202
Fort Lauderdale, FL 33309
US
http://www.wehaulmoving.com/
I paid a deposit for a move on May27th or 28th. The movers did not load my items until June 13th. I was charged $400 more than the estimate because the company stated I went over the weight limit for my estimate - but they will not show me the certified scale tickets. They would not discuss any issues or problems with me until I paid the entire bill and my itmes were unloaded.
I have called everyday and am always sent to voice mail and then no one ever calls back.
Complaint: starving students horrible experience
starving students horrible experience
starving students
520 reed st.
santa clara, ca 95051
US
ssmovers.com
my husband and i moved a one bedroom apt ten miles to a new apt and we had to pay over $600. one of the movers was sexually aggressive to myself, mother in law, and sister in law. he purposely damaged lots of our stuff. they had many hidden charges that they brought up at the end. the head guy scott was so slow and rude and he even took off his shirt and opened some of our boxes and rifled thru our stuff. the guy even ran the truck into an overhang and put a huge hole in the truck while at our old apt. he was rude, sarcastic, and inappropriate. we have had a horrible time trying to make a claim for the damage done to our stuff. i was shocked when my family had to do most of the work. the two movers got into a confrontation and scott was cursing and yelling. i will say it was a terrible experience and there were many more things that happened that will take too much time to type but i would never recommend this company to anyone.
starving students
520 reed st.
santa clara, ca 95051
US
ssmovers.com
my husband and i moved a one bedroom apt ten miles to a new apt and we had to pay over $600. one of the movers was sexually aggressive to myself, mother in law, and sister in law. he purposely damaged lots of our stuff. they had many hidden charges that they brought up at the end. the head guy scott was so slow and rude and he even took off his shirt and opened some of our boxes and rifled thru our stuff. the guy even ran the truck into an overhang and put a huge hole in the truck while at our old apt. he was rude, sarcastic, and inappropriate. we have had a horrible time trying to make a claim for the damage done to our stuff. i was shocked when my family had to do most of the work. the two movers got into a confrontation and scott was cursing and yelling. i will say it was a terrible experience and there were many more things that happened that will take too much time to type but i would never recommend this company to anyone.
Complaint: Father & Son Moving & Storage
Father & Son Moving & Storage
Movers
Father & Son Moving & Storage
346 Quinnipiac Street, Bldg #3
Wallingford, CT 06492
US
www.fsmoving.com
This moving company is a rip-off. I should have done my homework before hiring them - they charge $115 an hour for three men and a van. I got two and a half men, at best, for a move that took almost 8 hours from Meriden, CT, to Wallingford, CT (5 miles). There was no huge furniture except for a sleeper love seat and a recliner. The bulk of the move was boxes and bins - no dining room set, no bedroom furniture. The movers broke my computer table and the company would not replace it. I settled for their furniture repairman coming to my home to repair the keyboard tray and a leg of the table. I don't want to revisit this move anymore so my advice is to hire Mike's Delivery & Moving Service out of North Haven. I had a headboard delivered by them - and guess who delivered it? Mike himself! They charge $85/hour for a move and are efficient and pleasant. Father & Son's ad says "a family man on every van" - they don't mean one of their family members - they mean any human being because we all have families! Call Mike!!!!!!!!!!!!
Movers
Father & Son Moving & Storage
346 Quinnipiac Street, Bldg #3
Wallingford, CT 06492
US
www.fsmoving.com
This moving company is a rip-off. I should have done my homework before hiring them - they charge $115 an hour for three men and a van. I got two and a half men, at best, for a move that took almost 8 hours from Meriden, CT, to Wallingford, CT (5 miles). There was no huge furniture except for a sleeper love seat and a recliner. The bulk of the move was boxes and bins - no dining room set, no bedroom furniture. The movers broke my computer table and the company would not replace it. I settled for their furniture repairman coming to my home to repair the keyboard tray and a leg of the table. I don't want to revisit this move anymore so my advice is to hire Mike's Delivery & Moving Service out of North Haven. I had a headboard delivered by them - and guess who delivered it? Mike himself! They charge $85/hour for a move and are efficient and pleasant. Father & Son's ad says "a family man on every van" - they don't mean one of their family members - they mean any human being because we all have families! Call Mike!!!!!!!!!!!!
Complaint: www.atlasvanlines.com
Atlas didn't deliver
Atlas Van LInes
1212 St. George Rd.
Evansville, IN 47711
US
www.atlasvanlines.com
I've never had any problems with Atlas until now. They missed three of their own delivery deadlines, delaying the shipment of my household furniture, clothes and goods for two weeks. Then, they refused to reimburse me for the entire amount of the expenses I incurred due to their poor performance. Their attitude throughout this was "take it or leave it." After five moves with Atlas, I'll leave it. There won't be a sixth.
Atlas Van LInes
1212 St. George Rd.
Evansville, IN 47711
US
www.atlasvanlines.com
I've never had any problems with Atlas until now. They missed three of their own delivery deadlines, delaying the shipment of my household furniture, clothes and goods for two weeks. Then, they refused to reimburse me for the entire amount of the expenses I incurred due to their poor performance. Their attitude throughout this was "take it or leave it." After five moves with Atlas, I'll leave it. There won't be a sixth.
Complaint: Moving Furniture / Apartment movers
Moving Company not to use
Moving Furniture
A-1 Apt. Movers (may be listed as Apartment movers also)
Yes. 415 E. Airport Freeway, Suite 400 Irving Texas 75062
Irving , Te 75062
US
Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 91055444.
Correspondence regarding this complaint will be mailed to : 5412 Palmer Drive HALTOM CITY TX 76117
Please print a copy of this for your records.
Filed on : September 17 2007
Filed by :
Marilyn Skrasek
5412 Palmer Drive
Haltom City TX 76117
Filed against :
The Apartment Movers, Inc.
415 East Airport Freeway Suite 400
Irving TX 75062
Complaint Description:
Sept 16, 2007, A-1 Apt. Movers said they would be out at my home at 10:00 am to move my furniture. I had made the appointment the day before, in which they gave me confirmation #863005. I waited and waited and finally at 2:30 pm, I called them. They said they were on their way and that they would be there between 4 and 4:30pm. At 5:30pm, I called them and they said they would be there around 8:00pm; that they would get my furniture moved for sure that day. They never showed and never called me. The next day I spoke with a supervisor "Jones". I told him I would be filing a complaint with the BBB and that my best friend, daughter is the producer of the Channel 8 news; I would be calling her to give her a copy of this complaint also. The news will do short stories on companies that are cheating or doing a dis-service to consumers. The supervisor's response was, "and we have the right to respond to any complaints that is made against our company". When I told him that I had tape recorded our conversation, he got scared and mad and yelled, "you canâ??t do that" My response was, "yes I can, check the Texas law on this." He had admitted that the company was in the wrong, during the conversation. He yelled and then hung up on me. I wanted to make sure that the BBB had a formal complaint against A-1 Apt. Movers. The public needs to know, not to use them with their moving needs. They need to hire a reputable service other than this company that has taken out a large ad in the yellow pages. They are soliciting by saying they are insured. The company may be insured but the people handling your furniture ARE NOT INSURED because they are contract labor. A-1 Apt Movers never claimed that their contract labor movers MUST SUPPLY THEM WITH AN INSURANCE POLICY, that is covering the move or your furniture. This is false advertisement in which it needs to be reported and on record also. Please mail me a confirmation that you received this complaint letter. Please let me know what I need to do to continue to keep this complaint current with the BBB. I will be forwarding a copy of this letter to my friend that is the producer of the news. Thank You, Mrs. Skrasek 817-891-8458I
Your Desired Resolution:
I believe since the company has admitted that they were at fault that they should supply a moving team, at their expense to move my furniture. The moving company should have to supply the consumer with a written insurance policy that guarantees the move to be safe, without damage and during DAY LIGHT hours. (what reputable company would offer to move your furniture during the night; and on top of that, it being a school night. This company obviously has some unethical practices they are allowing.
This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
What would you like to do next?
View the status of your complaint
Return to the BBB Homepage BBB Privacy Policy
Please Note: This company already has 64 complaints against them with the better business bureau; with no reply in regards to 20 of them.
Moving Furniture
A-1 Apt. Movers (may be listed as Apartment movers also)
Yes. 415 E. Airport Freeway, Suite 400 Irving Texas 75062
Irving , Te 75062
US
Thank you for using the Better Business Bureau's Online Complaint System.
Your complaint has been assigned case # 91055444.
Correspondence regarding this complaint will be mailed to : 5412 Palmer Drive HALTOM CITY TX 76117
Please print a copy of this for your records.
Filed on : September 17 2007
Filed by :
Marilyn Skrasek
5412 Palmer Drive
Haltom City TX 76117
Filed against :
The Apartment Movers, Inc.
415 East Airport Freeway Suite 400
Irving TX 75062
Complaint Description:
Sept 16, 2007, A-1 Apt. Movers said they would be out at my home at 10:00 am to move my furniture. I had made the appointment the day before, in which they gave me confirmation #863005. I waited and waited and finally at 2:30 pm, I called them. They said they were on their way and that they would be there between 4 and 4:30pm. At 5:30pm, I called them and they said they would be there around 8:00pm; that they would get my furniture moved for sure that day. They never showed and never called me. The next day I spoke with a supervisor "Jones". I told him I would be filing a complaint with the BBB and that my best friend, daughter is the producer of the Channel 8 news; I would be calling her to give her a copy of this complaint also. The news will do short stories on companies that are cheating or doing a dis-service to consumers. The supervisor's response was, "and we have the right to respond to any complaints that is made against our company". When I told him that I had tape recorded our conversation, he got scared and mad and yelled, "you canâ??t do that" My response was, "yes I can, check the Texas law on this." He had admitted that the company was in the wrong, during the conversation. He yelled and then hung up on me. I wanted to make sure that the BBB had a formal complaint against A-1 Apt. Movers. The public needs to know, not to use them with their moving needs. They need to hire a reputable service other than this company that has taken out a large ad in the yellow pages. They are soliciting by saying they are insured. The company may be insured but the people handling your furniture ARE NOT INSURED because they are contract labor. A-1 Apt Movers never claimed that their contract labor movers MUST SUPPLY THEM WITH AN INSURANCE POLICY, that is covering the move or your furniture. This is false advertisement in which it needs to be reported and on record also. Please mail me a confirmation that you received this complaint letter. Please let me know what I need to do to continue to keep this complaint current with the BBB. I will be forwarding a copy of this letter to my friend that is the producer of the news. Thank You, Mrs. Skrasek 817-891-8458I
Your Desired Resolution:
I believe since the company has admitted that they were at fault that they should supply a moving team, at their expense to move my furniture. The moving company should have to supply the consumer with a written insurance policy that guarantees the move to be safe, without damage and during DAY LIGHT hours. (what reputable company would offer to move your furniture during the night; and on top of that, it being a school night. This company obviously has some unethical practices they are allowing.
This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
What would you like to do next?
View the status of your complaint
Return to the BBB Homepage BBB Privacy Policy
Please Note: This company already has 64 complaints against them with the better business bureau; with no reply in regards to 20 of them.
STARVING STUDENTS MOVING
Starving Students Movers
Starving Students Movers
type business location and detailed complaint
8-10-07
STARVING STUDENTS MOVING
LOS ANGELES CALIFORNIA
I have just discovered I have been another Starving Student victim. I
wish I had looked at this site before using them. I have been in contact with
management (Robert Barns and Darrin Dougan). My complaints include over
billing, failure to perform, damage to property, failure to resolve disputes,
code violations and deceptive practices. Intentional and negligent delays to
increase billing, Bait and switch contracts at start of move. Charging more than
the estimate. They also walked out with a box of my personal property and
would not me look at it. they said it was theirs.
On or about 2-20-07 Starving Students perform a move leading to this
complaint. The problems are too numerous to mention here. I see they have had 234
complaints with the Better Business Bureau. The Better Business Burea gave them
an "F" rating " the worst possible rating" and they warn the public about
using them. They also have numerous complaints at complaints.com.
I have correspondence detailing all of the issues. First I was given an
estimate of $2,100.00 for 4 rooms. They ended up billing me $3,900.00. The lead
mover stated he knows how to increase billing and should get a raise. He kept
telling the movers to slow down the move to increase hours. They did this to
make more movers necessary an I had to pay additional charges for the 2nd
truck to get them to the site. One mover was in the bathroom doing drugs and
left his drug paraphernalia there. After over 8 hours on 2 rooms were complete
forcing us to abandon 2 rooms of property. Next the movers pointed out
damage they caused to some of my property. We were also billed more hours than
actual. The movers said they had turned on their gps so we may get over billed.
The company has not been cooperative.
Resolution Sought: Management said the hours and billing would be adjusted
and the property loss would be resolved promptly(this is a common problem
with their movers). 5 months has gone by and the claim is still not resolved. I
respectfully request the billing and hours be adjusted and the personal
property loss be adjusted promptly. They charged $149.00 for property loss
insurance at actual value and said if they pay for the damage they only want to pay
the per pound weight. They declined mediation.
Date Problem Started: 02/20/2007
Date of Transaction: 02/20/2007
Amount in Dispute: In excess of $12500.00
Complaint Type: Gen. Service Issues
Product or Service:
If you have any questions regarding your complaint, please contact the
Complaint Dept. at (909) 825-7280 at The Better Business Bureau,
ripoffreport.com,complaint.com, The US dept. of Transportation. Cal PUC etc.
Thank you, Complaint Dept. BBB of the Southland, Inc.
Starving Students Movers
type business location and detailed complaint
8-10-07
STARVING STUDENTS MOVING
LOS ANGELES CALIFORNIA
I have just discovered I have been another Starving Student victim. I
wish I had looked at this site before using them. I have been in contact with
management (Robert Barns and Darrin Dougan). My complaints include over
billing, failure to perform, damage to property, failure to resolve disputes,
code violations and deceptive practices. Intentional and negligent delays to
increase billing, Bait and switch contracts at start of move. Charging more than
the estimate. They also walked out with a box of my personal property and
would not me look at it. they said it was theirs.
On or about 2-20-07 Starving Students perform a move leading to this
complaint. The problems are too numerous to mention here. I see they have had 234
complaints with the Better Business Bureau. The Better Business Burea gave them
an "F" rating " the worst possible rating" and they warn the public about
using them. They also have numerous complaints at complaints.com.
I have correspondence detailing all of the issues. First I was given an
estimate of $2,100.00 for 4 rooms. They ended up billing me $3,900.00. The lead
mover stated he knows how to increase billing and should get a raise. He kept
telling the movers to slow down the move to increase hours. They did this to
make more movers necessary an I had to pay additional charges for the 2nd
truck to get them to the site. One mover was in the bathroom doing drugs and
left his drug paraphernalia there. After over 8 hours on 2 rooms were complete
forcing us to abandon 2 rooms of property. Next the movers pointed out
damage they caused to some of my property. We were also billed more hours than
actual. The movers said they had turned on their gps so we may get over billed.
The company has not been cooperative.
Resolution Sought: Management said the hours and billing would be adjusted
and the property loss would be resolved promptly(this is a common problem
with their movers). 5 months has gone by and the claim is still not resolved. I
respectfully request the billing and hours be adjusted and the personal
property loss be adjusted promptly. They charged $149.00 for property loss
insurance at actual value and said if they pay for the damage they only want to pay
the per pound weight. They declined mediation.
Date Problem Started: 02/20/2007
Date of Transaction: 02/20/2007
Amount in Dispute: In excess of $12500.00
Complaint Type: Gen. Service Issues
Product or Service:
If you have any questions regarding your complaint, please contact the
Complaint Dept. at (909) 825-7280 at The Better Business Bureau,
ripoffreport.com,complaint.com, The US dept. of Transportation. Cal PUC etc.
Thank you, Complaint Dept. BBB of the Southland, Inc.
Agarwal Packers and Movers
Agarwal Packers and Movers
Agarwal Packers and Movers
We used Agarwal Packers and Movers to move household goods (Part Load) from Bangalore to Pune on June 25th, 2007. Our consignment number was 3360. Due to some confusion while unloading, one box containing bed linen, one bookshelf and one skateboard were not unloaded and the truck continued on to Mumbai to deliver someone else's goods. When we realised the loss two days later, we contacted the company. We wanted them to find out if our goods had by mistake been delivered to the Mumbai address. If not, they should still be in thr truck and therefore traceable. The company was most un-cooperative, making lame excuses and telling us repeatedly that were to blame, etc. After a few tries we gave up, being busy unpacking and settling down in a new place.Admitted that the mistake was ours, but there should be some honesty on the part of the company staff who demand big tips, etc. and then cheat customers.
Ujwala Samarth
Agarwal Packers and Movers
We used Agarwal Packers and Movers to move household goods (Part Load) from Bangalore to Pune on June 25th, 2007. Our consignment number was 3360. Due to some confusion while unloading, one box containing bed linen, one bookshelf and one skateboard were not unloaded and the truck continued on to Mumbai to deliver someone else's goods. When we realised the loss two days later, we contacted the company. We wanted them to find out if our goods had by mistake been delivered to the Mumbai address. If not, they should still be in thr truck and therefore traceable. The company was most un-cooperative, making lame excuses and telling us repeatedly that were to blame, etc. After a few tries we gave up, being busy unpacking and settling down in a new place.Admitted that the mistake was ours, but there should be some honesty on the part of the company staff who demand big tips, etc. and then cheat customers.
Ujwala Samarth
Complaint: Dane County Movers (Madison, WI) USA
Dane County Movers (Madison, WI)
Dane County Movers (Madison, WI)
Sometime in the beginning of May, I contacted Dane County Movers in
Madison, Wisconsin and scheduled a move for Saturday, June 2. I was
told that two employees would arrive at my home on that day between
10:00 and 10:30 am and was given confirmation number C2174127.
On the morning of June 2, the day of the scheduled appointment, no one
showed at my apartment at the aforementioned time. After waiting an
additional thirty minutes, I called the office at 11:00 am and left a
voicemail message relaying the situation. At noon, a full 90 minutes
after the original arrival time and 60 minutes after leaving a
voicemail, I again phoned the office. On this occasion, a gentleman
answered and I explained my situation. He asked for my confirmation
number, which I didn't have at the time (I had inadvertently packed
the information). He then searched with my name and address and
informed me that I was nowhere in his system. I reiterated the fact
that I had made an appointment some weeks ago and that I needed the
service today. He told me that "there was nothing [he] 'could' do" on
that day or the next (Sunday) and that the earliest he could schedule
a move was Monday, June 4. After bantering back and forth, with my
repeating my request for services and his repeating that he "couldn't"
do anything, I finally asked to speak to a manager. At this point, he
informed me that he was a co-partner (Paul?). Incredulous that a
business owner would be so cavalier about such a mistake on the
company's behalf and his unwillingness to rectify the situation, I
asked if he had no intent of accommodating me. He again stated that
he would not move me until Monday. Due to the company's carelessness
or negligence, I asked that I be given a discount when services were
completed, to which he stated, "I NEVER cut my prices. If you're not
going to pay 100%, then I'm canceling your [Monday] appointment right
now."
After finding my confirmation number later in the day, I again called
the business and gave this information. This same gentleman indicated
that my confirmation number was in the "correct format" but was
nowhere in this system. I asked how it was possible to have received
a confirmation number but to not be in the system, to which he could
offer no explanation. I again requested that he send movers that day
or the next. Once again, he refused. At that point, I ended the
conversation. To say that I was shocked is an understatement. I have
never encountered a business owner so blas=E9 over such an egregious
mistake and so unwilling to make accommodations. Fortunately, I was
able to contract another company to complete the move that day. While
it cost me more money, it was certainly worth it. The people were
courteous and professional...
I provided this information as a simple caveat. As the co-partner
himself declared, "We have the cheapest rates in town." Another
example that cheapest is rarely, if ever, best.
--=20
Chris Cione
Email User
From: Message Author (click here to email author)
Date: Tuesday, 05-Jun-07 08:20:05 CDT
Business: Reply Online Consumer: Comment On This
Comment On This
Michael,
I received your messages yesterday (Sunday). There's not much more I can add to what I've already posted. Obviously, the company had put me into a bind due to their unprofessional (and what I view as unethical) behavior with regard to my situation. However, I was able to find a different moving company that very day: Those movers were exceptionally professional and now have a customer for life.
Dane County Movers (Madison, WI)
Sometime in the beginning of May, I contacted Dane County Movers in
Madison, Wisconsin and scheduled a move for Saturday, June 2. I was
told that two employees would arrive at my home on that day between
10:00 and 10:30 am and was given confirmation number C2174127.
On the morning of June 2, the day of the scheduled appointment, no one
showed at my apartment at the aforementioned time. After waiting an
additional thirty minutes, I called the office at 11:00 am and left a
voicemail message relaying the situation. At noon, a full 90 minutes
after the original arrival time and 60 minutes after leaving a
voicemail, I again phoned the office. On this occasion, a gentleman
answered and I explained my situation. He asked for my confirmation
number, which I didn't have at the time (I had inadvertently packed
the information). He then searched with my name and address and
informed me that I was nowhere in his system. I reiterated the fact
that I had made an appointment some weeks ago and that I needed the
service today. He told me that "there was nothing [he] 'could' do" on
that day or the next (Sunday) and that the earliest he could schedule
a move was Monday, June 4. After bantering back and forth, with my
repeating my request for services and his repeating that he "couldn't"
do anything, I finally asked to speak to a manager. At this point, he
informed me that he was a co-partner (Paul?). Incredulous that a
business owner would be so cavalier about such a mistake on the
company's behalf and his unwillingness to rectify the situation, I
asked if he had no intent of accommodating me. He again stated that
he would not move me until Monday. Due to the company's carelessness
or negligence, I asked that I be given a discount when services were
completed, to which he stated, "I NEVER cut my prices. If you're not
going to pay 100%, then I'm canceling your [Monday] appointment right
now."
After finding my confirmation number later in the day, I again called
the business and gave this information. This same gentleman indicated
that my confirmation number was in the "correct format" but was
nowhere in this system. I asked how it was possible to have received
a confirmation number but to not be in the system, to which he could
offer no explanation. I again requested that he send movers that day
or the next. Once again, he refused. At that point, I ended the
conversation. To say that I was shocked is an understatement. I have
never encountered a business owner so blas=E9 over such an egregious
mistake and so unwilling to make accommodations. Fortunately, I was
able to contract another company to complete the move that day. While
it cost me more money, it was certainly worth it. The people were
courteous and professional...
I provided this information as a simple caveat. As the co-partner
himself declared, "We have the cheapest rates in town." Another
example that cheapest is rarely, if ever, best.
--=20
Chris Cione
Email User
From: Message Author (click here to email author)
Date: Tuesday, 05-Jun-07 08:20:05 CDT
Business: Reply Online Consumer: Comment On This
Comment On This
Michael,
I received your messages yesterday (Sunday). There's not much more I can add to what I've already posted. Obviously, the company had put me into a bind due to their unprofessional (and what I view as unethical) behavior with regard to my situation. However, I was able to find a different moving company that very day: Those movers were exceptionally professional and now have a customer for life.
Complaint: Imperial Movers (relocation service)
Imperial Movers (relocation service)
Imperial Movers (relocation service)
The General Manager, Anthony Smith, gave us a quote to move our furniture
from our previous home and our storage unit to our new home. During the
quote he confirmed they do accept credit cards and that we will also be in
need of two (2) trucks for such a large quantity of furniture; however, he
was only going to charge me for one (1) and needed to reflect that on the
estimate. On 5/2/07, Imperial Movers arrived late and with only one truck.
We had to wait for another truck to arrive before they began.
During the move, weights were dropped on (and dented) our hardwood floor. A
plant vase was put outside on the porch where it fell off. Our front door
was broken (we noticed that the next day) which flew open and broke our
brand new porch light. In addition, the supervisor began hitting on a
neighbor and all movers used unacceptable foul language and hinting about
tips.
Upon arriving to our new home, we were asked to make the payment before
removing items from the truck. We originally refused but we told they
couldn’t remove our furniture unless payment was received. It was
procedure. We filled out the credit card information on the invoice where
we noticed there where the total hours was filled in even though the move
wasn't completed. When asked they stated that was the procedure but they
refused to give us a copy until the job was completed. Apparently, this was
also for the customer’s benefit so that they are aware of the approximate
costs.
Immediately after, Imperial Movers supervisor called either Anthony Smith
give them our credit card information. At that time, we were informed that
the credit card machine wasn't working so he asked for cash or a check
before they were going to bring in our furniture. Can you say “extortion”?
We refused so the movers sat in the truck half an hour awaiting permission
from Anthony Smith to move in our belongings. Miraculously, the credit card
machine started working again and they finally begin to move in our
furniture.
During the SLOW move in, our heater and other misc items fell from the truck
when opening the door. Then the movers dropped onto the pavement and
damaged the top of our dining room table. We repeatedly contacted the
general manager, Anthony Smith, to report the problems we were having. They
banged holes in the wall of our brand new home. And they broke a piece of
wood off of a step. Anthony Smith offered to have the items from our
storage unit picked up at no additional cost and have his insurance agent
access the damages to our home and possessions in the morning (never
showed).
Of course, the supervisor was then instructed to create another invoice for
picking up the storage despite the fact Anthony offered to have it done free
of charge. To end the ordeal and have them leave our home, my husband
signed the invoice and finally received copies of the invoices. We
immediately reviewed both invoices and realized that on the first invoice we
were not only were we billed for the time they stood around waiting for an
additional truck, their lunch, and permission to move in our possessions,
there were additional fees added on after receiving the credit card
authorization signature!! My husband immediately disputed the additional
charges and was essentially told the form has been signed and there is
nothing he can do about it. So on top of everything, we now have to dispute
these charges obtained, in our opinion, fraudulently. Is it legal to force
someone to sign a supposed estimate before completing the service than
changing the cost? Their own estimate has a notice that states: “Actual
charges may NOT be determined prior to completion of services” but when they
arrive at your home with everything you on the back of their trucks, it’s a
different story.
Several days later another representative arrived to fix some of the items
left unfinished (they didn’t put together the beds and sofa and left pieces
of it lying around) and to take our lacquer dining table to be repaired.
Our experience has been frustrating and infuriating. When trying to resolve
the matter with Mr. Smith either doesn’t answer or return our calls,
promises something and doesn’t deliver, or is RUDE and UNPROFESSIONAL and
yells at US because we had the audacity to ask for our (damaged) table back!
Our calls to Mrs. Rhonda Smith, the owner and Anthony Smith’s wife, go
unanswered and unreturned. The one time we spoke with her, she apologized,
said she looked into the matter and never returned the call.
As of today 5/22/07, three weeks later, we received the damaged pieces to
our table. And the mover putting it together dropped ANOTHER piece and
broke the leg off of our table. So now we no longer have a dining room
table. Imperial Movers is still unresponsive.
Imperial Movers (relocation service)
The General Manager, Anthony Smith, gave us a quote to move our furniture
from our previous home and our storage unit to our new home. During the
quote he confirmed they do accept credit cards and that we will also be in
need of two (2) trucks for such a large quantity of furniture; however, he
was only going to charge me for one (1) and needed to reflect that on the
estimate. On 5/2/07, Imperial Movers arrived late and with only one truck.
We had to wait for another truck to arrive before they began.
During the move, weights were dropped on (and dented) our hardwood floor. A
plant vase was put outside on the porch where it fell off. Our front door
was broken (we noticed that the next day) which flew open and broke our
brand new porch light. In addition, the supervisor began hitting on a
neighbor and all movers used unacceptable foul language and hinting about
tips.
Upon arriving to our new home, we were asked to make the payment before
removing items from the truck. We originally refused but we told they
couldn’t remove our furniture unless payment was received. It was
procedure. We filled out the credit card information on the invoice where
we noticed there where the total hours was filled in even though the move
wasn't completed. When asked they stated that was the procedure but they
refused to give us a copy until the job was completed. Apparently, this was
also for the customer’s benefit so that they are aware of the approximate
costs.
Immediately after, Imperial Movers supervisor called either Anthony Smith
give them our credit card information. At that time, we were informed that
the credit card machine wasn't working so he asked for cash or a check
before they were going to bring in our furniture. Can you say “extortion”?
We refused so the movers sat in the truck half an hour awaiting permission
from Anthony Smith to move in our belongings. Miraculously, the credit card
machine started working again and they finally begin to move in our
furniture.
During the SLOW move in, our heater and other misc items fell from the truck
when opening the door. Then the movers dropped onto the pavement and
damaged the top of our dining room table. We repeatedly contacted the
general manager, Anthony Smith, to report the problems we were having. They
banged holes in the wall of our brand new home. And they broke a piece of
wood off of a step. Anthony Smith offered to have the items from our
storage unit picked up at no additional cost and have his insurance agent
access the damages to our home and possessions in the morning (never
showed).
Of course, the supervisor was then instructed to create another invoice for
picking up the storage despite the fact Anthony offered to have it done free
of charge. To end the ordeal and have them leave our home, my husband
signed the invoice and finally received copies of the invoices. We
immediately reviewed both invoices and realized that on the first invoice we
were not only were we billed for the time they stood around waiting for an
additional truck, their lunch, and permission to move in our possessions,
there were additional fees added on after receiving the credit card
authorization signature!! My husband immediately disputed the additional
charges and was essentially told the form has been signed and there is
nothing he can do about it. So on top of everything, we now have to dispute
these charges obtained, in our opinion, fraudulently. Is it legal to force
someone to sign a supposed estimate before completing the service than
changing the cost? Their own estimate has a notice that states: “Actual
charges may NOT be determined prior to completion of services” but when they
arrive at your home with everything you on the back of their trucks, it’s a
different story.
Several days later another representative arrived to fix some of the items
left unfinished (they didn’t put together the beds and sofa and left pieces
of it lying around) and to take our lacquer dining table to be repaired.
Our experience has been frustrating and infuriating. When trying to resolve
the matter with Mr. Smith either doesn’t answer or return our calls,
promises something and doesn’t deliver, or is RUDE and UNPROFESSIONAL and
yells at US because we had the audacity to ask for our (damaged) table back!
Our calls to Mrs. Rhonda Smith, the owner and Anthony Smith’s wife, go
unanswered and unreturned. The one time we spoke with her, she apologized,
said she looked into the matter and never returned the call.
As of today 5/22/07, three weeks later, we received the damaged pieces to
our table. And the mover putting it together dropped ANOTHER piece and
broke the leg off of our table. So now we no longer have a dining room
table. Imperial Movers is still unresponsive.
COMPLAINTS ABOUT MOVERS IN GENERAL
COMPLAINTS ABOUT MOVERS IN GENERAL
COMPLAINTS ABOUT MOVERS IN GENERAL
My complaint is not about any particular company in the moving industry, but more about the types of complaints made against moving companys by customers.
I am a 45 yr. old man who has been in the moving industry since 1988, and have actively been moving on a long-haul basis for the past 13 yrs. I DO KNOW OF WHAT I SPEAK !!!!!
TO THE CUSTOMERS :
first aguments usually brought to surface is:
"your cost of the move does not match my estimate"
1st and for-most, this is a lame argument to begin with. An ESTIMATE is just that...and educated guess as to how long it will take to put your items into a truck and transport it to your new location and unload it, PLUS 1 HR. TRAVEL-TIME...1hr travel-time is the time it takes(or portion of) to get FROM the office to your PICK-UP location and FROM your drop-off loaction to the next job's PICK-UP location(or back to the office, if it's the only job for that truck that day) and is a nominal fee of more than 80% of moving companies WOLRD WIDE. These estimates....ASSUME that the customer's have dismantled anything that requires doing so, to enable safe packing into a truck...eg. dismantling a bed, removing mattresses and boxsprings, removing/undoing head-boards/footboards, dismantling metal bed-frames....or in the case of buffet/hutches....removal of of loose sheets of glass, proper paging of glass....and the list goes on. there are many things that customers neglect to do themselves and are over-whelmed when a job estimated to take 4 hrs. may in fact run 6 or 7 hrs. KEEP IN MIND.... although the time for doing these things, (taking the time to properly prepare items {using moving pads to protect wood, glass, metal objects} and properly securing them within the confines of the truck in order to facilitate safe transportation of your property, are done as a curtisy to customers, but will no-doughbtly add to the time it takes to complete your move. The most common complaints stem from the lack of knowledge to TERMS OF AGREEMENT (contracts) that almost every customer is usually required to sign before work will commence, indicating a start time, hourly rate/or flat-rate quoted, size of truck, no. of men and whether or not travel-time will be included as part of the bill.
thenyou want to throw in the the rest of the terms, which are usually printed on the reverse side of the contract, explaining liability, insurance coverage, items not insured(usually quite lengthy), terms of payment( and some contracts stipulate payment required PRIOR TO UNLOADING).
PEOPLE, PEOPLE, PEOPLE.......95% of complaints are a result of people not reading their contracts....YOU MUST READ THE FINE PRINT.....you would if it you had your car repaired, bought a car or a house wouldn't you ???????
insurance coverage is always an isue facing moving company's....(for customer satisfaction purposes only)
MAKE NO MISTAKE.....
if you as a customer do not chose to take FULL_COVERAGE_INSURANCE on your move(in order to save a few dollars), you will most assuradly not be re-imbursed for total amount of damages to property during your move....the nominal amount is usually around 60% of damages and it is usually at the companies discression as to whether or not the item(s) will actually be replaced or repaired....which ever is cheaper.
certain items are never included in coverage for different reasons.
EG.
IKEA or IKEA-LIKE
furniture is sold to customers in box for a reason...most customers will open the box, build the unit, but won't dismantle it for the move, but often complain when these items do not fair well during the move, these items are made of inexpensive materials and are prone to scratching, chipping or even total collaps. any glass which does not have a wooden frame, aint gonna be covered (if you pack the glass in cardboard or some other fasion yourself...still aint gonna be cover by the companies insurace, TV's, Stereo's or electronic equipment in general, usually not covered.....people have to remember to read their contracts in full and have any items not understood explained to you...BEFORE YOU SIGN !!!! Once you sign the contract....YOU ARE BOUND BY IT'S TERMS !!!!!!
remember folks...it's all about caviat-emptor(let the buyer beware).
I'm hoping that this explanation is a helpfull to you in your endeavors to have a successfull move...without surprises !!!!!
Respectively, WAYNEU
COMPLAINTS ABOUT MOVERS IN GENERAL
My complaint is not about any particular company in the moving industry, but more about the types of complaints made against moving companys by customers.
I am a 45 yr. old man who has been in the moving industry since 1988, and have actively been moving on a long-haul basis for the past 13 yrs. I DO KNOW OF WHAT I SPEAK !!!!!
TO THE CUSTOMERS :
first aguments usually brought to surface is:
"your cost of the move does not match my estimate"
1st and for-most, this is a lame argument to begin with. An ESTIMATE is just that...and educated guess as to how long it will take to put your items into a truck and transport it to your new location and unload it, PLUS 1 HR. TRAVEL-TIME...1hr travel-time is the time it takes(or portion of) to get FROM the office to your PICK-UP location and FROM your drop-off loaction to the next job's PICK-UP location(or back to the office, if it's the only job for that truck that day) and is a nominal fee of more than 80% of moving companies WOLRD WIDE. These estimates....ASSUME that the customer's have dismantled anything that requires doing so, to enable safe packing into a truck...eg. dismantling a bed, removing mattresses and boxsprings, removing/undoing head-boards/footboards, dismantling metal bed-frames....or in the case of buffet/hutches....removal of of loose sheets of glass, proper paging of glass....and the list goes on. there are many things that customers neglect to do themselves and are over-whelmed when a job estimated to take 4 hrs. may in fact run 6 or 7 hrs. KEEP IN MIND.... although the time for doing these things, (taking the time to properly prepare items {using moving pads to protect wood, glass, metal objects} and properly securing them within the confines of the truck in order to facilitate safe transportation of your property, are done as a curtisy to customers, but will no-doughbtly add to the time it takes to complete your move. The most common complaints stem from the lack of knowledge to TERMS OF AGREEMENT (contracts) that almost every customer is usually required to sign before work will commence, indicating a start time, hourly rate/or flat-rate quoted, size of truck, no. of men and whether or not travel-time will be included as part of the bill.
thenyou want to throw in the the rest of the terms, which are usually printed on the reverse side of the contract, explaining liability, insurance coverage, items not insured(usually quite lengthy), terms of payment( and some contracts stipulate payment required PRIOR TO UNLOADING).
PEOPLE, PEOPLE, PEOPLE.......95% of complaints are a result of people not reading their contracts....YOU MUST READ THE FINE PRINT.....you would if it you had your car repaired, bought a car or a house wouldn't you ???????
insurance coverage is always an isue facing moving company's....(for customer satisfaction purposes only)
MAKE NO MISTAKE.....
if you as a customer do not chose to take FULL_COVERAGE_INSURANCE on your move(in order to save a few dollars), you will most assuradly not be re-imbursed for total amount of damages to property during your move....the nominal amount is usually around 60% of damages and it is usually at the companies discression as to whether or not the item(s) will actually be replaced or repaired....which ever is cheaper.
certain items are never included in coverage for different reasons.
EG.
IKEA or IKEA-LIKE
furniture is sold to customers in box for a reason...most customers will open the box, build the unit, but won't dismantle it for the move, but often complain when these items do not fair well during the move, these items are made of inexpensive materials and are prone to scratching, chipping or even total collaps. any glass which does not have a wooden frame, aint gonna be covered (if you pack the glass in cardboard or some other fasion yourself...still aint gonna be cover by the companies insurace, TV's, Stereo's or electronic equipment in general, usually not covered.....people have to remember to read their contracts in full and have any items not understood explained to you...BEFORE YOU SIGN !!!! Once you sign the contract....YOU ARE BOUND BY IT'S TERMS !!!!!!
remember folks...it's all about caviat-emptor(let the buyer beware).
I'm hoping that this explanation is a helpfull to you in your endeavors to have a successfull move...without surprises !!!!!
Respectively, WAYNEU
Complaint: All Pro Movers
All Pro Movers
All Pro Movers
2300 Holcomb Bridge Road
Ste 103
Roswell, GA 30076
First of all the business is not located at this address as stated on their complaint form
I contracted with this company for a 3/3/07. I called Victor 3 weeks before.
When the movers arrived, the driver informed me that he was a contract worker for all pro.
He came with 2 men who were obviousley day laborers and not professional movers.
He wanted to charge me 15 dollars to box my 3 televisions. I had used this company twice before and was not charged for boxes. My husband ended up having to transport the televisions.
They damaged my entertainmen center tearing off the legs. They scratched my hardwood floor and was nable to get my couch in the room I wanted it in. I was given a handwritten receipt on a scratch piece of paper.
I faxed a complaint form to Victor on 3/6/07. I did not hear from anyone for 3 weeks. At which time I spoke to a Mr. Ramsey who said that Victor never gave him my form and that in fact Victor was not suppose t ohandle complaints. I also spoke to a Johnathan who assured me I would be taken care of. That was 2 weeks ago. I have called everyday to follow up but
Victor says that Mr. Ramsey is handling everything but he is never available.
I would like some resolution to this situation. This companyhas been untruthul and deceptive.
Dr. Marlane Underwood
All Pro Movers
2300 Holcomb Bridge Road
Ste 103
Roswell, GA 30076
First of all the business is not located at this address as stated on their complaint form
I contracted with this company for a 3/3/07. I called Victor 3 weeks before.
When the movers arrived, the driver informed me that he was a contract worker for all pro.
He came with 2 men who were obviousley day laborers and not professional movers.
He wanted to charge me 15 dollars to box my 3 televisions. I had used this company twice before and was not charged for boxes. My husband ended up having to transport the televisions.
They damaged my entertainmen center tearing off the legs. They scratched my hardwood floor and was nable to get my couch in the room I wanted it in. I was given a handwritten receipt on a scratch piece of paper.
I faxed a complaint form to Victor on 3/6/07. I did not hear from anyone for 3 weeks. At which time I spoke to a Mr. Ramsey who said that Victor never gave him my form and that in fact Victor was not suppose t ohandle complaints. I also spoke to a Johnathan who assured me I would be taken care of. That was 2 weeks ago. I have called everyday to follow up but
Victor says that Mr. Ramsey is handling everything but he is never available.
I would like some resolution to this situation. This companyhas been untruthul and deceptive.
Dr. Marlane Underwood
Tuesday, September 2, 2008
The Right Move
the right move / furniture movers
the right move / furniture movers
We found ‘The Right Move’ moving company online to help us with our move from manhattan,
new york to white plains, Westchester county. We were quoted an estimate of $450 for the
whole move. The actual movers were friendly and professional and although they tried to
delay everything to get more money from the hourly rate we were paying, everything seemed
to be going ok..
We had packed everything in boxes and bags to minimize the amount of time taken up during
the move. However, when the movers arrived, they wrapped everything up, put our bags in
boxes, cushions in boxes, everything had to go in a box. I thought nothing of it and
thought they were just being professional – that was until I was presented with the bill
upon arrival at White Plains. For the use of eight cardboard boxes, ‘rent’ of covers, and
the sticky tape they had wound round everything repeatedly, we were charge over $350…! So
we went from paying an estimated $400 to $800 just because of the outlandish, rip off
prices they charge for their packing materials.
I would never use this company again as they are clearly a bunch of criminals.
This electronic message transmission contains information from the Company that may be
proprietary, confidential and/or privileged.
The information is intended only for the use of the individual(s) or entity named above. If
you are not the intended recipient, be
aware that any disclosure, copying or distribution or use of the contents of this
information is prohibited. If you have received
this electronic transmission in error, please notify the sender immediately by replying to
the address listed in the "From:" field.
the right move / furniture movers
We found ‘The Right Move’ moving company online to help us with our move from manhattan,
new york to white plains, Westchester county. We were quoted an estimate of $450 for the
whole move. The actual movers were friendly and professional and although they tried to
delay everything to get more money from the hourly rate we were paying, everything seemed
to be going ok..
We had packed everything in boxes and bags to minimize the amount of time taken up during
the move. However, when the movers arrived, they wrapped everything up, put our bags in
boxes, cushions in boxes, everything had to go in a box. I thought nothing of it and
thought they were just being professional – that was until I was presented with the bill
upon arrival at White Plains. For the use of eight cardboard boxes, ‘rent’ of covers, and
the sticky tape they had wound round everything repeatedly, we were charge over $350…! So
we went from paying an estimated $400 to $800 just because of the outlandish, rip off
prices they charge for their packing materials.
I would never use this company again as they are clearly a bunch of criminals.
This electronic message transmission contains information from the Company that may be
proprietary, confidential and/or privileged.
The information is intended only for the use of the individual(s) or entity named above. If
you are not the intended recipient, be
aware that any disclosure, copying or distribution or use of the contents of this
information is prohibited. If you have received
this electronic transmission in error, please notify the sender immediately by replying to
the address listed in the "From:" field.
Moving Scam
Moving company scam
Transfer and storage
Aaron Transfer and Storage
3524 Liston Lane
Euless, TX 78040
US
aarontransfer.com
They moved us from Dallas to Alpine, promising all sorts of services - but delivered on none of the promises. They destroyed an expensive Sony 60" television set and are refusing to replace it. They said that we should have purchased additional insurance. We would have - had it been offered to us.
Be ware of these guys. They are masquerading as movers when in fact, in my opinion, they are scam artists.
Transfer and storage
Aaron Transfer and Storage
3524 Liston Lane
Euless, TX 78040
US
aarontransfer.com
They moved us from Dallas to Alpine, promising all sorts of services - but delivered on none of the promises. They destroyed an expensive Sony 60" television set and are refusing to replace it. They said that we should have purchased additional insurance. We would have - had it been offered to us.
Be ware of these guys. They are masquerading as movers when in fact, in my opinion, they are scam artists.
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