Agarwal Packers and Movers

Agarwal Packers and Movers
The best headache free option
By: aharol | Aug 19, 2008 08:01 PM



Pros:
professionalism, efficiency
Cons:
none


I felt I should write this review because:

1. People typically write reveiws for packers and movers only when they have had bad

experiences.
2. I have moved 8 times in the last 9 years and have
experienced 5-6 different packers and movers including some national and some local ones.

Disclaimer: This reveiw is specifically for the Chennai branch of Agarwal Packers and

Movers (APM) and for a local within Chennai move. I understand from other users that

service levels could vary widely from one location to another depending on the newness of

the team.

1. Pre-move:
Most P&Ms have a tendency to quote a flat rate for a local move. Then they come home and

realize that the stuff is a lot more than they expected and start sulking or asking for

more money.

APM was very professional. Their person came for a review after fixing an appointment. Went

about his job professionally. Asked relevant questions and gave us a quote.

The quote was higher than what the local P&Ms would charge but given our entire experience

we were very happy we used APM.


2. Packing, Loading and Moving
The previous day one of their people called and said they will reach by 10:30 on the day of

the move. They reached at 10:15 am.

Since the time of the review we had changed the apartment that we were moving to. Now

instead of an 11th floor with lift we were moving to a 2nd floor without lift. They did not

comment or complain at all nor did they ask for anything extra.

There were 7 people who were all wearing the uniform and conducted themselves very

professionally. No foul language, no shouting at each other etc.

The planning of the move was such that they packed most of the big stuff and started moving

it to the new location while the loads of crockery we had was being packed by the 1 person

they left behind. The crockery was immaculately packed. Not a single chip or break.

They used very good piping to protect the sides of the glass table top that we had for our

dining table.

They also kept one room that we could use while the rest of the place was being packed.

They were very open to our requests for packing some things that we needed for our baby

towards the end.


3. Unloading and unpacking
The staircase of the new place was very narrow so they had to carry a lot of stuff almost

at head level. I could see them struggling but again not a word of complaint.

They unpacked everything, placed everything where we asked them to, re-assembled the bed

and basically did everything that made the place livable on the first night itself.


All in all it was the best moving experience for us and we would definitely use them for

our next move (hopefully not for some time!).