Agarwal packers Movers

Agarwal Packers and Movers
NEVER EVER GO FOR AGARWAL PACKERS AND MOVERS
By: raghav2008 | Aug 22, 2008 08:42 PM (Updated Aug 23, 2008 12:15 PM)



Pros:
NOTHING
Cons:
HUGE DELAYS IN SHIFTING AND ROUGH PRODUCT HANDLING





If you really want to take care of your household products and move it safely from one

place to other; then please do not even think
of AGARWAL PACKERS AND MOVERS. I really had a terrible experience one year back with these

people when I shifted my home from one location to other within chennai. They came to my

home at 9 in the morning. and finished all the packaging work within 2 hours.

The problem started just after that. The van didn’t come on time and even after 1 in the

afternoon we were waiting for the van to come. Then, I called the chennai office and they

said to me , "Your van is on the way. It will reach your home within 2 p.m." Then, two

more hours passed. I called the same chennai office again and the reply was same. Now

instead of 2 p.m. they changed the time to 4 p.m. They really didn’t tell me the real

picture of what happened to the van and what was the reason for delay.

Then, I got the van driver number from one of their workers who came for packaging. When I

contacted the van driver, I was really shocked to know that he was attending another

shifting order at the same time allocated by the company to undertake my shifting order.

These things didn’t happen without the knowledge of the chennai office. What they did is;

they had booked 2 orders for the same time and they decided to cheat one of the two

customers by keeping them waiting for many hours. They also decided to provide false hope

to the waiting customer.

Then, when I called some higher authority in the same chennai office, he said to me "It’s

natural that some delay would happen due to traffic congestion. You please adjust.". He

hadn’t told me the truth; even during that call. Then, I decided to wait patiently for my

turn. At 6 p.m., the van came. Then they reached my new apartment at 9 p.m. Then I decided

that, my turn has come. After they moved all my goods to my new flat; at 11 p.m. , they

provided me the bill.

They had quoted the same amount in the bill which they told me at the time of order

booking. Then, I started arguing to that packaging people that It was not possible for me

to pay the amount they shown due to the mental trauma and agony I faced from their service.

The packaging people told me that I was not allowed to do that and I had to pay the full

amount. Then, I called their chennai office manager; whose number had been provided to me

by the packaging people. The manager also told that I had to pay the entire amount and

there was no room for any discount.

Then, I decided not to pay even a single rupee till I get justice and I told the packaging

people that It was not possible to pay even a single rupee until their manager resolves

this issue. Then, they threatened me that they would take back all my things to the place

from where it had been shifted from. They also threatened me of legal action. I was

stubborn in my decision and I told them to do whatever they could do.

The manager again called me and asked me to pay the entire amount. I told that It was not

possible and I said to him "In the morning, your staff asked me to adjust for the

inconvenience caused by your service and now you people adjust for the inconvenience caused

by me." After a long argument they decided to cut down Rs.1000/- I expected more but it was

already 11.30 p.m. and nobody in my family took dinner till that time. So, I paid the

amount.

Then after the packaging people gone home, I had noticed that many items had been broken

during their packaging and travelling. I decided on that day that we should never call this

packers and movers once again.


arunroy Star Writer said:
Aug 22, 2008 09:30 PM

Dear,
I have read the whole review and writting the comment
Most hopless M&P.....no should hire them. small M&P are much better.
Please format in small paragraphs; that’s easier for reading.
Best wishes
[member]
i4net said:
Aug 22, 2008 10:19 PM

It’s amazing how packers and movers are the same all over! I moved recently in Virginia,

USA - I had a very similar incident! I didn’t have any broken stuff but we were moving

until 2 in the morning!

I am glad you stood your ground and made them deduct Rs 1000.