Agarwal Packers and Movers

Agarwal Packers and Movers

Agarwal Packers and Movers

We used Agarwal Packers and Movers to move household goods (Part Load) from Bangalore to Pune on June 25th, 2007. Our consignment number was 3360. Due to some confusion while unloading, one box containing bed linen, one bookshelf and one skateboard were not unloaded and the truck continued on to Mumbai to deliver someone else's goods. When we realised the loss two days later, we contacted the company. We wanted them to find out if our goods had by mistake been delivered to the Mumbai address. If not, they should still be in thr truck and therefore traceable. The company was most un-cooperative, making lame excuses and telling us repeatedly that were to blame, etc. After a few tries we gave up, being busy unpacking and settling down in a new place.Admitted that the mistake was ours, but there should be some honesty on the part of the company staff who demand big tips, etc. and then cheat customers.

Ujwala Samarth