Starving Students San Jose bad movers
Starving Students
520 Reed Street
Santa Clara, CA 95050
US
http://www.ssmovers.com/
I made the mistake of using them to move one bedroom worth of stuff last summer. They were supposed to show up on Sat from 9-11am. Each time I called they said they would be there at 11, then 1 then 3 then 5. Finally I called at 4:30 and said when would they be there and they said sometime between 5-6, and b/c of the inconvenience they would take $100 off and send a 3rd mover to help. Nevermind that I had to get someone to watch my 1 year old son at the time. Well at 5:30 I get a call saying the movers went home and won't be moving me. I was so upset. They said they would come first thing Sunday morning. They come on Sunday (only 2 movers not 3) and were SO slow moving everything. Hubby and I were the ones sweating moving most of the stuff in the truck. They literally took one box and walked it to the truck (instead of stacking it on their dolly). It took them over 3 1/2 hours to move one bedroom of stuff. When they unloaded my one dresser, I caught them upstairs just sitting on the stairs. They were in the house for 20 minutes when I went to check on them (hubby and I were busy unloading all the boxes from the truck). Also, when it came to pay they were charging me for all these ridiculous charges that they never told me about when I booked them. I asked to speak to their supervisor on the phone. The driver said to just not pay and I can talk to the supervisor later. Well they don't call me till NINE months later (today) to say I have an outstanding bill of $289. They said if I don't pay they will send it to collections. I told them what happened, and they said I still need to pay it since they did do the move. Also, she made a snarky comment 'how do you think people would feel if they see you don't pay for services provided'. ugh!!! these people are scams!!! please be warned not to ever use them!!! I have NEVER had a bad move like this and i've moved plenty of times within the minimum 2 hours required.
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